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Thread notifier suddenly stopped... no emails
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Old 16th December 2020, 01:58 PM   #131
Markw4 is offline Markw4  United States
diyAudio Member
 
Join Date: Jul 2016
Location: California
Not getting any email notifications this morning. They do show up properly if I check my subscribed threads page.
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Old 16th December 2020, 04:10 PM   #132
pinkfloyd4ever is offline pinkfloyd4ever  United States
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Join Date: Apr 2008
Location: St. Louis, MO
Thread notifier suddenly stopped... no emails
Same here. They've been coming through fine for months, and I checked in my Spam folder, so I know it's not a spam filter problem.

Now they stopped in the last couple days. I just joined as a contributing member last week. Is it possible that may have awoken previously sleeping bug?
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Old 20th December 2020, 02:49 AM   #133
Pano is offline Pano  United States
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Join Date: Oct 2004
Location: SW Florida
Thread notifier suddenly stopped... no emails
I also see to me missing some notifications - but not all. Maybe Jason or the Help Desk can take a look.
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Old 21st December 2020, 02:34 PM   #134
Helpdesk is offline Helpdesk
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Join Date: May 2010
Thread notifier suddenly stopped... no emails
Jason has been notified of the email notifications issue and will look into it as soon as possible. Kindly allow us a week or two to resolve the matter.
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Old 21st December 2020, 04:11 PM   #135
pinkfloyd4ever is offline pinkfloyd4ever  United States
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Join Date: Apr 2008
Location: St. Louis, MO
Thread notifier suddenly stopped... no emails
My notifications have started working again since I posted about it a few days ago.
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Old 23rd December 2020, 05:22 AM   #136
Jason is offline Jason  Australia
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Location: Melbourne
Thread notifier suddenly stopped... no emails
Thanks for the note PinkFloyd. There has been no changes in the back-end system recently that I am aware of that could cause this, but I'll look into it when possible. In the meantime, checking for and removing email addresses from the suppression list is the go-to until we switch to a new mail platform in ~3 months.
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