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Class D Switching Power Amplifiers and Power D/A conversion

TPA3116D2 Amp
TPA3116D2 Amp
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Old Yesterday, 07:41 AM   #11131
Nenola is offline Nenola  Finland
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Join Date: Feb 2008
Quote:
Originally Posted by Skylar88 View Post
I'm not keen to order another one from the same company as they might just send the same wrong model again.
Did you order from ebay or similar? And the supplier is from china? They might have some incomplete and poorly designed products for sale, but they usually respond to feedback quite well. Just tell them that you got the wrong product (and send them a picture), and you will probably get a new one for free.
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Old Yesterday, 01:08 PM   #11132
Skylar88 is offline Skylar88  South Africa
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Join Date: Jun 2017
Location: Pretoria
Quote:
Originally Posted by Nenola View Post
Did you order from ebay or similar? And the supplier is from china? They might have some incomplete and poorly designed products for sale, but they usually respond to feedback quite well. Just tell them that you got the wrong product (and send them a picture), and you will probably get a new one for free.
Thank you for the advice, Nenola. Yes, I've ordered it from Banggood.com in China. I will try to explain the problem to them and hopefully get a new one. But my experience with that company is not very good. It seems their staff do not know much about the products, but I will try anyway.

And even if they send a new one, I might only get it in 9 - 12 months - if I get it at all. The postal service in my country is so bad, I have to use a courier for all imports if I don't want to wait so long. So this is a triple loss for me, since the courier fees were twice as much as the item cost.
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Old Yesterday, 01:37 PM   #11133
phofman is offline phofman  Czech Republic
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Join Date: Apr 2005
Location: Pilsen
I do not know about banggood, but I have never been turned down at neither ebay nor aliexpress when asking for resend or full refund if an incorrect or even DOA item was shipped.
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Old Yesterday, 02:19 PM   #11134
Skylar88 is offline Skylar88  South Africa
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Join Date: Jun 2017
Location: Pretoria
Quote:
Originally Posted by phofman View Post
I do not know about banggood, but I have never been turned down at neither ebay nor aliexpress when asking for resend or full refund if an incorrect or even DOA item was shipped.

Thanks for confirming that. I will try to get another unit sent. Anyway, this has become a long term project because I'm not going to pay courier fees again.

With some luck, I will get this unit working as a stereo amp, but I bought it as a sub amp because I need a sub for use with my FR home speakers.
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