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Chipamp IC amp kits & PC boards from ChipAmp

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Old 7th March 2016, 07:44 PM   #21
kaspro is offline kaspro  Germany
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Quote:
Originally Posted by JL889 View Post
Hello Kas,

I used to run Chipamp before and Allan's contact information is below. Let me know if you have any questions.

Allan Waters-214-478-7050
Thanks Joseph, I have tried that number but couldn't reach anyone.

However, getting through PayPal I did receive another mail from Allan stating issues with the parcel, but again answering goes into nomansland. I have tried now from a separate mail account and the contact form again, let's hope it's getting somewhere.

I can understand that its not an easy task doing this as a side job and I appreciate him doing that - so let's hope it's possibly just a bad time for him at the moment. Would be good for all of us, right

Keeping you posted,
Cheers Chris
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Old 7th March 2016, 08:34 PM   #22
peranders is offline peranders  Sweden
Electrons are yellow and more is better!
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If you are running a business I think the customers have the right to know the conditions, such as handling orders once a week something similar or he is on a business trip coming back next month. A customer most be seen by the shop owner.
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SSR03 group buy. Sign up for interest HERE. 14 pcb's in order. 0 paid.
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Old 7th March 2016, 09:53 PM   #23
Hogwild is offline Hogwild  Canada
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Peranders:

What business trip? Allan is in university. The business is run out of his dorm/apartment. At least, that's what he told me.

And lest you think this is temporary, it's gone on with me since a year and a half ago. I still have e-mails that I sent then that never received answers. Someone needs to talk with Brian and let him know what's going on.
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Old 8th March 2016, 04:33 AM   #24
peranders is offline peranders  Sweden
Electrons are yellow and more is better!
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This was examples (why not responding) and I have no idea how the company is run since it's has be up for years.
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/Per-Anders (my first name) or P-A as my friends call me.
SSR03 group buy. Sign up for interest HERE. 14 pcb's in order. 0 paid.
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Old 1st April 2016, 06:30 AM   #25
kaspro is offline kaspro  Germany
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Default Conclusion and hint to European Customers

Hey everyone,
so to finalize my story:
- apparently the first shipment had been sent back - I never received any tracking mails or similar though.
- after I contacted PayPal I received a response and a USPS tracking mail.
- after another few weeks, I have seen the shipment in Germany - only to be returned by Customs after another few days.
- I contacted Allan and PayPal to cancel the order and please give me a reason why this has been returned
- I was returned the money but never heard back from Allan

So, honestly I will refrain from ordering there ever again and would personally recommend any European Citicens not to do so either - I suppose its a compliance Pb or RoHS issue with the PCBs or components sold, which obviously customs checks. You might get lucky, you might not.

Hence, I will do a proper DIY job now - even better!

Cheers,
Chris
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Old 6th April 2016, 07:42 PM   #26
legis31 is offline legis31  United States
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I live in the USA and I can't even get a shipping date or tracking number. No reply to
e-mail sent via PayPal resolution center, either. I hate to go that route but I don't seem to have much choice! Side job or not, this is a poor way of doing business!
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Old 6th April 2016, 08:33 PM   #27
peranders is offline peranders  Sweden
Electrons are yellow and more is better!
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Join Date: Apr 2002
Location: Göteborg, Sweden
Chipamp.com people around?
How long have you waited?
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/Per-Anders (my first name) or P-A as my friends call me.
SSR03 group buy. Sign up for interest HERE. 14 pcb's in order. 0 paid.
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Old 6th April 2016, 09:03 PM   #28
legis31 is offline legis31  United States
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2 1/2 weeks. Not as long as some others but longer than any States based vendor I've purchased from.
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Old 8th May 2016, 11:10 AM   #29
el_mariachi is offline el_mariachi  Norway
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Location: highlands
Unfortnutlatly i didnt find this thread before i ordred some pcb's from chipamp early in april.

After the automated recipt recived by email there have been a lack of communication, i have tried to send email to the adresses
i could find and the contactform on the website.

I understand that posting the parcel can take a few days, i'm also expect that shipping to europe take's a week or two and
i do understand things can be timeconsuming running what appears to be a one man operation but replying to a email only take's a few seconds.

I only asked for the trackingnumber.
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Old 9th May 2016, 03:48 PM   #30
Despearce is offline Despearce  United Kingdom
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I've also been waiting 30 days after ordering, no despatch email, no contact since accepting the order....
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