I just repaired mine Alpine 3558 with the same problem and I founded some capacitor that either shorted or leaking and causing the amp power supply to unbalanced and the result of the amp is in muting or protecting mode. I replaced E711, E712, E716 and some other caps around the IC701, IC801. I would recap the whole amp since you are digging inside the amp. Got my back working after just a few capacitor replacement. There's full set of service manual on line and I can send it too.
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