Help on an Onkyo CP-1046F turntable

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It runs ok, the single problem is that the tone arm does not move above 40% of the vinyl. Once it reaches thatarea it will automaticly reset it and put it in off position. It will not go above it.

If I move the tone arm by myself with it unplugged it will be the same result. it iwll nove move above 40% .

What should I be looking for?
 
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