Hey all- bought a pair of Orion HCCA 225s and they were shipped UPS by the PO. The box was packed appropriately with peanuts and packing material and etc. and labelled it fragile all over it. But UPS must have spiked the box like a football... You can see where the box was crushed in and the amp was damaged inside.
I submitted it for a claim- but since the other amp & stuff wasn't in the box when UPS picked it up- they are saying it wasn't packaged to "UPS Standards." So even though it was "insured" they are denying that they damaged it.
What makes it even worse is that the "shipper" was a shipping store- so nobody called me or the store and after they denied the claim- they sent the box back to the shipping store- halfway across the country.
Now- the seller is involved and as a group- me (the buyer), the seller, and the shipping store are disputing their refusal to cover the damage. What a mess...
Here are some pics:
I submitted it for a claim- but since the other amp & stuff wasn't in the box when UPS picked it up- they are saying it wasn't packaged to "UPS Standards." So even though it was "insured" they are denying that they damaged it.
What makes it even worse is that the "shipper" was a shipping store- so nobody called me or the store and after they denied the claim- they sent the box back to the shipping store- halfway across the country.
Now- the seller is involved and as a group- me (the buyer), the seller, and the shipping store are disputing their refusal to cover the damage. What a mess...
Here are some pics:
