Locked out from MacMini

Awhile back I bought a slightly used mac mini (2011 model updated to high sierra) to run roon, rew, and a minidsp, the feller i bought it from reset it and entered a new password for me…….problem is i can’t remember the password and he cannot be contacted (its been almost two years since i bought it) I’ve tried all the fixes recoed from googling but it won‘t even let me access a password change or default reset. Is there a workaround for this, i believe its gone into some kind of protection mode from entering wrong password too many times. Any help would be appreciated.

Unit ID and stats in below pics
Thanks, Bob
 

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Pano

Administrator
Paid Member
2004-10-07 6:05 am
Panama
Yikes, good luck! It can be devilishly difficult to get into Apple gear and accounts. I've been trying for 3 months for my neighbor and his iPhone. Apple are very good on phone support, but we still haven't recovered the account.

Several times I've had to recover Windows passwords for friends and family who forgot them and it wasn't difficult to do from Linux. But with MacOS? Don't know.
 
Thanks rayma, ill try it but so far ive not gotten any prompts to do anything but enter the password and then the ‘incorrect password‘ it’s supposed to give you options after the 3rd try but no such luck!
Apple store might be a possibility but in my experience they just want to upgrade you instead of actually trying to help……saving that for last resort before turning it into a clay pigeon. :confused:

Edit; yah pano im starting to get the feeling once it goes into ‘protect’ mode prospects are bleak!
 
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Problem there is it would have to be connected to the internet and to set that up you have to open the computer to do that!?

Just got off the phone with apple and they said the only way to go further than the things i’ve already tried was to bring it to the apple store which shockingly is free even for such an old machine, But…..when i asked her where the nearest one to me was she said there was not one in the radius of 250 miles (max she could enter from my zip) then she mentioned Best Buy handles Apple and does the same. So i reckon its off to best buy next week……not to badmouth that company on a whole but ive never left a Best Buy with the warm fuzzies……..usually more of a hot rage! :LOL:
 
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rayma

Member
2011-04-29 8:37 pm
Just got off the phone with apple and they said the only way to go further than the things i’ve already tried was to bring it to the apple store which shockingly is free even for such an old machine, But…..when i asked her where the nearest one to me was she said there was not one in the radius of 250 miles (max she could enter from my zip) then she mentioned Best Buy handles Apple and does the same. So i reckon its off to best buy next week……not to badmouth that company on a whole but ive never left a Best Buy with the warm fuzzies……..usually more of a hot rage! :LOL:

Good luck, maybe ask first if you should make an appointment if they do that, and if there is a charge.
They seem to do ok in the repair area. They bought the Geek Squad.
All sales people these days push to buy things, it's their job and often they get a commission.
 

rayma

Member
2011-04-29 8:37 pm
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Hearinspace

Member
Paid Member
2008-06-03 5:18 am
In High Sierra , I just tried the reboot and holding ⌘ + R , It does get you to the different interface mentioned in Rayma's linked page. Following the instructions it can look silly when you get to Point 5 , where it says you can put in your apple ID and password . . . . this after having completed point 3 where you instructed to click "Forgotten all Passwords?"

Screen Shot 2022-07-10 at 1.23.42 PM.png

Still , the "If you see . . . . ." wording does seem to suggest that you might not have to enter the Apple ID and Password , so maybe it's worth a try.
 
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A very famous/popular/silly Canadian movie :^)

dave

PS: i took grade 11 math instead of grade 10 typing. At the time i reasonably assummed i would never have to type anything… and until computers that was true … so lots of typos. Often just one key over. ie yjr insted of the (or teh). I was a good mathematician, kinda shy with women (a majority of the class)

(i only ever had to submit one paper, economics, i got a roommate in economics to ghost write it, i probably could have done as well as he, but he could type).