Arcam Alpha 5 reading error


2008-12-26 10:00 pm
I was hoping somebody could chime in and give me some advice.
I am having the same problem with my Arcam Alpha 5+. When I insert a disc, it spins very fast and, sometimes, will stop and display an error message. Sometimes it ill just keep spinning fast indefinitely. The spinning sound also has a distinctive metal rubbing against metal characteristic.
Prior to this issue, I remember the player was leaning on one of its sides for a couple of weeks. Is that a problem?