CUSTOMER CARE

NEED HELP?

You’ve come to the right place. Surely, one of the links below will connect you with the right people.

Live Chat

If your question is one that urgently needs an answer, click on the chat button at the bottom right corner of this page. (Live Chat is not always available).

Feedback

Your comments, suggestions and ideas for improvement are always welcome. Tell us  all about it. Customers who send in a feedback are automatically entered into our monthly lucky draw. Check out the contest details.

Missing Your Shipment

Have you been waiting too long for your purchase to be delivered? This table will tell you about our  estimated shipping times to your area. Or you can  ask the store  about your shipment.

Burning Questions About Your Project

Try going to the diyAudio forum to ask the diyAudio Community about their experience with projects like the one you are  planning to build.

Or go back to the diyAudio store to view BOMS, specs, schematics, dimensions, articles and other important details about your purchase to help you get started with your project.

Helpdesk

If your problem doesn’t fall under any of the above you can write-in your query  to the Helpdesk.