B&K 747 troubleshooting

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Hi, I bought a B&K 747 tester on eBay that arrived today. It was advertised as fully functional.

So I went to test a 12AX7 and followed the Manual exactly. The tube tested normally and everything was fine.

But after that it just stopped working. The pilot light is on but I can't get a single tubes filament to even light at all

I've tried many different NOS tubes and multiple sockets and everything is not working.

Any idea what might be the problem?? I'm thinking I should just return it if it isn't an easy fix. Thanks!!
 
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