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|21st February 2014, 05:19 PM||#1|
Join Date: Feb 2010
Location: Eastern Ontario CA.
Okay so you didn't get your stuff! So what are you going to do about it? Through the replies I got from members here, I know some of you would rather take a "Wait and see" approach given Welborne is a small supply company.
I took evasive action two weeks after the replies stopped coming. I feel my situation warranted immediate action. I was told, by Misses Welborne, that someone had ordered their CATO2 and did not pick it up! With that I thought it would be at my door as soon as the mail could move it! NOT!!!
So, I contacted a collection agency and gave the agent all of my pertinent info. I then sat back and let them do the work as I have little to no resources to apply any king of pressure. Well after two months of letting the agent twist their arm, my order arrived. 99% complete, but at this stage I am satisfied. For good reason, there was no explanation or apology.
I have gotten the wrong case for my project, but then again it will work. A couple of resistors were missing and the two control knobs were missing too!
I have yet to put this project together for waiting for the resistors (re-orders from DigiKey), but I expect it will be successful once everything arrives.
I would like to add this pre-assembled opinion in spite of my disappointment.
:Parts arrived in separate well wrapped bags, all parts are good quality also. Case is a well designed and executed piece of wood-work.
I had owned the Battery Powered preamp in the past and it was a very good performer, no glitches, not problems! So I expect this project to perform well also!
"Welborne, get your head screwed on right!"
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