Hi everyone,
I'd like to share the story I had with Giuseppe Bartolucci, the italian transformers builder. With this example, I hope you will be aware of what could arrvive to you if you order him transformers. It could be an extremely disappointing experience.
First, I ordered and paid a pair of Bartolucci transformers S.E.52 in September 2012. It was for a personnal DIY project for a PSE 300B pair. Those are finished at that time, except that they don't have output transformers... I'm working on that.
You need to know that when it's for his personnal interest, like getting money, Bartolucci will be quick on reply and to send you a bill. The waiting time at the beginning was announced for 3 weeks. 15 months later, I still don't have my transfomers.
Good for me, I was awared by few customers from another DIY forum that usually, Bartolucci ship the transformers in an average of 9-10 months. As I was beginning my project, I was ok with that. But then, even at 9-10 months, when I started to ask M. Bartolucci what was happening, he went from an excuse to another, always lying.
I don't exagereted if I say that he told me more than 10 times that my OPT were ready to be ship but he never did! Even one day, he already tell a guy from another forum where I'm active that he sended his transfomers and he gave the guy a false tracking number!!!
Since few weeks now, I asked Bartolucci for a full refund. M. Bartolucci promised me the refund more than 5 times. I never seen the money... I lost 534 euros in that story. I hope that nobody won't be in that same situation as me.
Regarding this story of wainting time, lies and theft, I personnaly suggest that every DIYers boycott Bartolucci and look for another transfomers builder.
Beware of M. Bartolucci,
Sébastien
I'd like to share the story I had with Giuseppe Bartolucci, the italian transformers builder. With this example, I hope you will be aware of what could arrvive to you if you order him transformers. It could be an extremely disappointing experience.
First, I ordered and paid a pair of Bartolucci transformers S.E.52 in September 2012. It was for a personnal DIY project for a PSE 300B pair. Those are finished at that time, except that they don't have output transformers... I'm working on that.
You need to know that when it's for his personnal interest, like getting money, Bartolucci will be quick on reply and to send you a bill. The waiting time at the beginning was announced for 3 weeks. 15 months later, I still don't have my transfomers.
Good for me, I was awared by few customers from another DIY forum that usually, Bartolucci ship the transformers in an average of 9-10 months. As I was beginning my project, I was ok with that. But then, even at 9-10 months, when I started to ask M. Bartolucci what was happening, he went from an excuse to another, always lying.
I don't exagereted if I say that he told me more than 10 times that my OPT were ready to be ship but he never did! Even one day, he already tell a guy from another forum where I'm active that he sended his transfomers and he gave the guy a false tracking number!!!
Since few weeks now, I asked Bartolucci for a full refund. M. Bartolucci promised me the refund more than 5 times. I never seen the money... I lost 534 euros in that story. I hope that nobody won't be in that same situation as me.
Regarding this story of wainting time, lies and theft, I personnaly suggest that every DIYers boycott Bartolucci and look for another transfomers builder.
Beware of M. Bartolucci,
Sébastien
Get your order in with Bud Purvine ( O-Netics ) before he retires in 2-3 years time ....
3 months is a typical supply time from him .
I'll second that. Bud is already "officially" retired, but that hasn't stopped him. His wife actually builds the transformers he designs.
dave
He cannot do that. If you have your receipt just go to your local police station.
I wouldn't agree to wait 9 - 10 weeks for any audio transformers even if they were blessed by the voice of god.
Your compliance with such practice assumes you say OK for poorest business management imaginable from the the supplier. Consequences may be different, including loss of money.
Building a couple of EI or double C core audio transformers with primitive winding motorized equipment should take around half of the day. Even toroids with complex layout can be wound manually in a matter of weeks (actually I did this in the past).
I'm not pouring salt on your wound, but trying to warn (anyone) its against logic to wait for a good result from poorly managed company, no matter of past technological achievements.
Great question and I'll give you a great answer!
Power Transformers are, as you accurately stated above, "pretty simple devices". However, that's where it ends! Output transformers are a whole different World that harks to it's own logic and laws. Ask any Electrical Engineer that really knows his stuff and he'll tell you the same.
It's much like tossing a tennis ball up in the air and catching it, compared to juggeling 25 tennis balls at the same time.
Like Planet10 and Island Pink, I know Bud Purvine and consider him a personal friend. However, completely aside from that, his company sells a World-Class, Grade "A" product!
Best Regards,
TerryO
Hi IslandPink,
Absolutely, I decided to go with Pieter (Tribute). I have a trusted friend who has a lot of respect for him and his products. Pieter told my that he should ship my OPT the fourth week of January 2014. I hope to receive them on time. I've been on this project since September 2012. Actually, only the OPT are missing. The rest of my PSE 300B is completed.
Have a good day,
Sébastien
back to Bartolucci
Ok, im adding my story (very similar one)
10 months, cca 40 emails in both ways. Lies about the finished product, then mentions moving a manufacture to a new place, then complete rebuild of a firm that basically crashed, then health problems, etc. For 3 months im getting replies about the money just to be sent back shortly. I'm in contact with some Italians with the same problems. I've already reported this case to the italian police. And it's true he promptly accepts now orders (verified).
So absolutely beware.
Ad transformers/builders in general:
Yes, OTs are more delicate stuff than let's say PTs. They need the long R&D that every builder has to do mostly him/her self. But.. once stabilised on the marked with a good name, the physical build really doesnt take months. It's still a transformer. Some builders really act like they were master violin makers, which is ridiculous. Pieter from Tribute, and even Bartolucci were always worshiped like gods around here. I agree they have made excellent products. But its not Ok to exaggerate the hype and tolerate absolutely anything.
take care,
misok
Ok, im adding my story (very similar one)
10 months, cca 40 emails in both ways. Lies about the finished product, then mentions moving a manufacture to a new place, then complete rebuild of a firm that basically crashed, then health problems, etc. For 3 months im getting replies about the money just to be sent back shortly. I'm in contact with some Italians with the same problems. I've already reported this case to the italian police. And it's true he promptly accepts now orders (verified).
So absolutely beware.
Ad transformers/builders in general:
Yes, OTs are more delicate stuff than let's say PTs. They need the long R&D that every builder has to do mostly him/her self. But.. once stabilised on the marked with a good name, the physical build really doesnt take months. It's still a transformer. Some builders really act like they were master violin makers, which is ridiculous. Pieter from Tribute, and even Bartolucci were always worshiped like gods around here. I agree they have made excellent products. But its not Ok to exaggerate the hype and tolerate absolutely anything.
take care,
misok
Hi misok,
I don't know where you live but what does the italian police can do? I guess nothing. That's the bad situation I'm in. No ressource against Bartolucci or the one to tell every DIYers to be "aware".
Finally, did you ever had a refund from Bartolucci?
Sébastien
Sebastien,
he supposed to be 'ok' until cca 2 years ago. From then on, not only i haven't heared about the money back, but even about delivery of the product.
This is all strange. He's on the market for cca 35 years and quite a respected person. It's hard to believe that now he turned into this.. thats the reason i've been patient and trusted him. But it has no end. I can't imagine the state he has to be in, if he cannot just give money back to some individuals, but keeps supplying tens of (usually delayed) emails with excuses. For at least two years. I've even planned trip to Italy, but it could end not very desirable..
he supposed to be 'ok' until cca 2 years ago. From then on, not only i haven't heared about the money back, but even about delivery of the product.
This is all strange. He's on the market for cca 35 years and quite a respected person. It's hard to believe that now he turned into this.. thats the reason i've been patient and trusted him. But it has no end. I can't imagine the state he has to be in, if he cannot just give money back to some individuals, but keeps supplying tens of (usually delayed) emails with excuses. For at least two years. I've even planned trip to Italy, but it could end not very desirable..
It could be a drinking problem.
I had experience in the past with people with this kind of decease, and behavior pattern was almost always the same. They are quick to take money, and one have to be very lucky to get anything promised.
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