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Old 16th November 2012, 09:10 PM   #1
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Default What is the deal with Welborne Labs?

Does anyone know if they are still in business? I placed an order for a CATO module back on October 15 via PayPal and have not yet received it and have had no responses to the 4 different emails I've sent them requesting a status update. Dead silence on their end.

I'm not an impatient person by any means, but PayPal only gives you 45 days to dispute a transaction and if the vendor's not communicating at all, you're left with little choice.

I see several threads complaining about service with them, but has anyone else had problems with them lately or know what the heck is going on with them?
 
Old 16th November 2012, 09:45 PM   #2
TheGimp is offline TheGimp  United States
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Bad track record.

Welborn Labs - Abysmal Service

Use the advanced search with "Welborne Labs" in quotes and you will find other dis-satisfied people.
 
Old 16th November 2012, 10:02 PM   #3
nhuwar is offline nhuwar  United States
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Quote:
Originally Posted by autoformer View Post
Does anyone know if they are still in business? I placed an order for a CATO module back on October 15 via PayPal and have not yet received it and have had no responses to the 4 different emails I've sent them requesting a status update. Dead silence on their end.

I'm not an impatient person by any means, but PayPal only gives you 45 days to dispute a transaction and if the vendor's not communicating at all, you're left with little choice.

I see several threads complaining about service with them, but has anyone else had problems with them lately or know what the heck is going on with them?
You might get it in a year or two.... Then again you might not.

They might as well not even put an email address on there site because they certianly dont responed to them.

I ordered some turret boards from them once. Ill never order from the again.
 
Old 16th November 2012, 10:46 PM   #4
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I used my AMEX card as the funds source for PayPal. It looks like I can make a claim directly through AMEX.
 
Old 17th November 2012, 02:13 AM   #5
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File a claim now. You can always cancel it if they finally ship your order.
 
Old 12th December 2012, 05:25 PM   #6
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I placed an order with them in July. Never received merchandise.
They did not respond to emails asking about the status, and do not have a published phone number.

Had to get my payment back through my credit card company. They used my money for 5 months and, had I waited longer, would have had no recourse and been out hundreds of dollars..

Be very careful with this supplier.
 
Old 12th December 2012, 05:36 PM   #7
pdul is offline pdul  Denmark
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I recieve 1 email a day on average at the moment, with all kinds of offers, from them
 
Old 12th December 2012, 05:47 PM   #8
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I still get their advertising emails also, but grew suspicious of their large discounts for "orders placed today".

To me it looked like they were having cash flow problems and needed a quick influx of money. They used my money for 5 months. Stopped returning my emails after 60 days.
 
Old 12th December 2012, 08:14 PM   #9
pdul is offline pdul  Denmark
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Better ignore that shop
 
Old 12th December 2012, 08:38 PM   #10
12B4A is offline 12B4A  United States
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Is Ron still running the show there?
 

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