EdcorEurope

Cookj · 26th March 2009, 11:43 AM

Anybody managed to buy OPT's from EdcorEurope?

The Company holding the franchise is not a million miles from me, I asked for a quote for 2 XSE15-8-5K and to my suprise I got a quote back almost immediatelty.

I replied giving my address and asking for a PayPal Invoice and that's the last I heard from them.

I have sent e-mails to both the EdcorEurope address and the guys Skynet mail account.

andyjevans · 26th March 2009, 01:54 PM

I asked EDcor USA about the nickel option to one of their products and it took 10 days to get a response.

These guys are slow.

andy

Jeb-D. · 26th March 2009, 04:45 PM

Having delt with Edcor USA a few times, I can say they are kind of old school. Meaning that it's better to deal with them and place orders by phone. If your doing a custom project they transfer you to a technician to get your requirements, which is good. I think they only take web orders if you have a business account with them.

I'm not sure if Edcor Europe is the same way or not.

kenpeter · 26th March 2009, 11:25 PM

I never got the promised email confirmation from Edcor USA
after speaking with them about it twice. But in about 2 weeks,
did get my transformers. And no complaints regarding Edcor
iron once it arrived.

I don't know if my experience was typical.

Geek · 27th March 2009, 12:55 AM

Never had a problem with Edcor USA at all and Brian or Phyllis usually respond within 48 hours

For non-account or delivery questions, like technical questions and stuff, you can use their forum:
http://www.audiotransformers.net/forum/index.php

Cheers!

rknize · 27th March 2009, 01:57 AM

I can also attest that it is much better to talk to them on the phone. Sometimes they respond to their sales email within a day, other times I do not get a response. They are always helpful over the phone, though, and things happening quickly after that.

SpreadSpectrum · 27th March 2009, 02:05 AM

I have done three transformer designs now and have gotten email responses within a couple of days.(Edcor USA) Apparently business is good and they said that my order placed last week would take three weeks to build.

rknize · 27th March 2009, 02:19 AM

Ditto. 3-4 weeks.

Klimon · 27th March 2009, 07:42 AM

Quote:

I asked for a quote for 2 XSE15-8-5K

OT; how much do they charge for a pair?

Bedankt/ merci

Simon

Cookj · 27th March 2009, 11:33 AM

Klimon:

Here's the quote I received:

"Thanks for your mail.

There's no Euro pricelist anymore as the USD<>Euro is way to unstable.
We sell XSE15-8-5K at 29,20 euro each .

Shipping to Brussles is 6 euro.

We accept both IBAN and Paypal, albeit for the latter at 4% extra to cover the expenses Paypal charges.

I need your address to make up the invoice.

Kind regards,

Tony"

I sent my address (twice) and thats the last I heard

26th March 2009, 11:43 AM	#1
Cookj diyAudio Member Join Date: Aug 2004 Location: Belgium	EdcorEurope Anybody managed to buy OPT's from EdcorEurope? The Company holding the franchise is not a million miles from me, I asked for a quote for 2 XSE15-8-5K and to my suprise I got a quote back almost immediatelty. I replied giving my address and asking for a PayPal Invoice and that's the last I heard from them. I have sent e-mails to both the EdcorEurope address and the guys Skynet mail account.

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26th March 2009, 01:54 PM	#2
andyjevans diyAudio Member Join Date: Sep 2003 Location: London	I asked EDcor USA about the nickel option to one of their products and it took 10 days to get a response. These guys are slow. andy

26th March 2009, 04:45 PM	#3
Jeb-D. diyAudio Member Join Date: Nov 2005 Location: SoCal	Having delt with Edcor USA a few times, I can say they are kind of old school. Meaning that it's better to deal with them and place orders by phone. If your doing a custom project they transfer you to a technician to get your requirements, which is good. I think they only take web orders if you have a business account with them. I'm not sure if Edcor Europe is the same way or not.

26th March 2009, 11:25 PM	#4
kenpeter diyAudio Member Join Date: Nov 2007 Location: Dallas	I never got the promised email confirmation from Edcor USA after speaking with them about it twice. But in about 2 weeks, did get my transformers. And no complaints regarding Edcor iron once it arrived. I don't know if my experience was typical.

27th March 2009, 12:55 AM	#5
Geek diyAudio Member Join Date: Sep 2004	Never had a problem with Edcor USA at all and Brian or Phyllis usually respond within 48 hours For non-account or delivery questions, like technical questions and stuff, you can use their forum: http://www.audiotransformers.net/forum/index.php Cheers!

27th March 2009, 01:57 AM	#6
rknize All the best stuff comes from Chian diyAudio Member Join Date: Feb 2009 Location: Chicagoland	I can also attest that it is much better to talk to them on the phone. Sometimes they respond to their sales email within a day, other times I do not get a response. They are always helpful over the phone, though, and things happening quickly after that.

27th March 2009, 02:05 AM	#7
SpreadSpectrum diyAudio Member Join Date: Nov 2007	I have done three transformer designs now and have gotten email responses within a couple of days.(Edcor USA) Apparently business is good and they said that my order placed last week would take three weeks to build.

27th March 2009, 02:19 AM	#8
rknize All the best stuff comes from Chian diyAudio Member Join Date: Feb 2009 Location: Chicagoland	Ditto. 3-4 weeks.

27th March 2009, 11:33 AM	#10
Cookj diyAudio Member Join Date: Aug 2004 Location: Belgium	Klimon: Here's the quote I received: "Thanks for your mail. There's no Euro pricelist anymore as the USD<>Euro is way to unstable. We sell XSE15-8-5K at 29,20 euro each . Shipping to Brussles is 6 euro. We accept both IBAN and Paypal, albeit for the latter at 4% extra to cover the expenses Paypal charges. I need your address to make up the invoice. Kind regards, Tony" I sent my address (twice) and thats the last I heard