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Old 26th March 2008, 08:34 PM   #1
wicked1 is offline wicked1  United States
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Default Antique Electric Supply

Just wanted to mention that I'm extremely happy w/ my service from AES. They list on their site that they will charge a handling fee for orders under $50 or so, and when I calculated shipping, it looked like it would take a week to get here.
They got my order boxed up and shipped the same day I ordered it, and didn't charge the handling fee, and it got here in 2 days vs the 7 that the shipping calculator said it would take.

I don't want everyone to think they wont get charged the handling fee, because it is their policy. Personally, if it were my business, that would be one of those things where if I'm busy or lazy I'd probably tack the fee onto the total .

Anyway. very happy w/ the service, and the product was perfect.
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Old 27th March 2008, 12:31 AM   #2
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Ditto for me. Always had good response from AES, even with returns.

Quality shipments with low charges.
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Old 27th March 2008, 01:03 AM   #3
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I wish they would have their junk/TV tube sales again though. Only tubes I ever bought.

Don
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Old 27th March 2008, 01:24 AM   #4
Jeb-D. is offline Jeb-D.  United States
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Yes, AES is great. Luckily they are only one state over, so even when shipped ground the goods are usually on my doorstep the next day.
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Old 27th March 2008, 08:20 AM   #5
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Agree, good operation to deal with, no hassles and prompt shipping to NZ too.
Recommended, and yes, some of their sale deals on TV sweep tubes have been all good - hence my p-p 6AV5 amp, 6AV5s aren't usually found in the wild down here, all the B&W stuff used EL504/PL504 or 6CM5/EL36 mostly, or the occasional 6DQ6 for sweep duty.
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Old 27th March 2008, 01:32 PM   #6
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Been buying from AES since '90 - always good service. There prices on transformers, tubes, etc have always been decent too. They don't quite have the collection of tubes they once had, but that is to be expected these days.
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Old 27th March 2008, 08:43 PM   #7
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Their service to Europe is also great.
Prices are good to, especially with the low dollar/high euro

Never had any problems.
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Old 27th March 2008, 09:34 PM   #8
nhuwar is offline nhuwar  United States
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I have nothing but praise for them too.


Nick
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Old 27th March 2008, 09:47 PM   #9
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Hmmm. I've had mixed results. I've been given price quotes by one person only to have them rejected by someone else (they had 13 of a tube type, 12 of which were one brand. I asked for the 12 that were of the same type, and the second person wanted to add $1 per tube on a $2 tube for custom picks -- I ended up just ordering all 13 and paying the extra $2). I ordered a bunch of tubes and told them I needed pairs by brand, and they sent a bunch of singles, I've received a fair number of dead tubes that had to be sent back (while they did accept them, lots of the other dealers test first), and I once forgot to add a single socket to an order. I called them, and they said that while it was too late to add it to the order, they'd put it in an envelope, just charge the actual shipping, and not charge the handling fee. Now, they didn't need to make this offer, but they did, so when I ended up paying about $8 for a $0.45 socket, I was not thrilled. Now, I have had plenty of good experiences from them, too, but a few times it was something less than the accolades given by others above.
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Old 28th March 2008, 12:47 AM   #10
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I'm not a power user but I am a fan. Great service and reasonable prices.

I bought 8 SV6550Cs in 2 mactched quads. One of the eight tubes broke. I told them over the phone and gave them the values they wrote on the box for Gm and rp. I had a new tube on two days.

Matt
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