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Tubelab Discussion and support of Tubelab products, prototypes and experiments

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Old 10th December 2011, 09:50 AM   #121
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Thanks George

Randy was kind enough to point me in the correct direction regarding the links on your site and about the pricing. The instructions seem very comprehensive from my novices perspective. Before I place my order I think it would be sensible to weigh up my options re: my capabilities, goals for the project etc so I can order the correct kit, transformers etc.

Cheers.

Matt
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Old 13th December 2011, 03:49 AM   #122
Alco is offline Alco  United States
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hello George,

I just wanted to say thanks for the incredibly quick turnaround on the boards I just purchased. On December 7, in the evening here on the west coast, I paypal-ed you. And here it is only the 12th and the boards are in my mailbox. I would love to see tubelab get huge, but please don't ever change this kind of service.....

you beat edcor's delivery by a long shot.
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Old 13th December 2011, 04:00 AM   #123
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George's products and service are great. The parts and boards that I ordered late on Tuesday, Nov. 22nd were shipped the next day and arrived on Saturday even with the Thanksgiving Day holiday in between. I've completed my first Simple PP using power and output transformers from a Stromberg Carlson ASR-220 console amp & it sounds great!

Thanks George!
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Old 13th December 2011, 01:03 PM   #124
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Quote:
Originally Posted by Alco View Post
hello George,

I just wanted to say thanks for the incredibly quick turnaround on the boards I just purchased. On December 7, in the evening here on the west coast, I paypal-ed you. And here it is only the 12th and the boards are in my mailbox. I would love to see tubelab get huge, but please don't ever change this kind of service.....

you beat edcor's delivery by a long shot.
I don't think Edcor carries stock on every item they sell in their catalog. They don't wind coils for particular transformers until they receive an order for it. They normally have a 2 to 4 week backlog of orders.
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Old 13th December 2011, 04:02 PM   #125
Alco is offline Alco  United States
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...........yes comparing Tubelab & Edcor is mostly apples & oranges. I expect my Edcor order to take weeks. And if I'm not surprised that George's boards came so quickly, I'm nonetheless impressed and delighted.

I like both. Both have excellent service and the products from both work well together. Sorry if my oddly canted sense of humor offended any lurking salesmen.
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Old 16th December 2011, 08:14 PM   #126
avant is offline avant  United Kingdom
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Originally Posted by bisacalown View Post
Hi George,

Just ordered a simple PP board and kit, hoping you have the parts in stock... Looking forward to learning.

Mike
I would be very, very grateful if you could just point me at the link or page where I could do the same. With respect, I have just wasted an hour of my life looking for them. The only thing I kept finding was the Simple SE page and the paragraph that starts "I do not sell parts, kits...." so after a while I am starting to check the dates of some of the postings just to make sure I am not totally bonkers.

Thanks a lot.
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Old 16th December 2011, 09:19 PM   #127
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I'm a complete novice and I had the same problems, thought I was totally stupid as everyone else was busy ordering things from this seemingly magical ordering page. Luckily Randy posted a couple of links for me and some price info-

Board Availability

The board is $35, the kit $65 and int'l shipping is $15. If you look on the Tubelab site in the tabs to the left is one headed pcb ordering, this takes you to the relevant page that has Georges email address (it's not on this forum because of spam issues). apparently then you simply have to email George requesting the correct board and kit specifying which tube types you want to use and send him the funds by Paypal. If you look through the posts everyone seems to be more than satisfied with the prompt delivery of their boards using this process. I haven't ordered mine yet as I'm still trying to decide between this kit and Pete Milletts Uniamp.

I must say the ordering process above makes it all seem a bit like something from a Le Carre spy novel, but I reckon that's part of the the fun, which is what it's all about I hope.

Cheers

Matt
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Old 16th December 2011, 10:02 PM   #128
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Quote:
I don't think Edcor carries stock on every item they sell in their catalog.
They don't stock anything. Every transformer is built on demand. There is a steady stream of recurring orders from OEM's keeping their lines moving. The hobby stuff just fills in their periods of low demand.

Quote:
yes comparing Tubelab & Edcor is mostly apples & oranges.
Edcor has maybe 50 employees. I have zero. When I started this there were 3 of us, all engineers that were going to design stuff, and make it ready for production. My wife was doing the order handling, email and bookeeping. The two other engineers left the South Florida area in search of employment after the layoffs hit the company where we all worked. My wife has been away more than she is here tending to her terminally ill mother who passed earlier this year. This has left Tubelab to me alone, and I have to keep my full time job first.

Quote:
I must say the ordering process above makes it all seem a bit like something from a Le Carre spy novel
Yes, I know I need to fix my web site but I have a full time job that keeps me at work till late most nights. It really isn't all that difficult, just send me the funds by Paypal, tell me which boards you want, and make sure that I have your correct address. I will ship to the address provided by Paypal, make sure it is current, or provide the correct one in the text.

I have all 3 boards in stock ($35 USD each) and the parts kit for the Simple P-P ($65). There is a SSE parts kit in the works but it is not ready yet. Shipping in the US is $8 and $15 for the rest of the world.

The USPS is raising their rates AGAIN next year. I have eaten the last 3 rate increases, but probably can't do it again. I will know after I fill in the big spreadsheet and push the calculate button sometime next month.


Everything that was ordered last week was taken to the post office this morning. I was waiting outside before they opened for 1/2 hour to be the first in line. I tried to go Wednesday at lunch time but the line was about 50 people long and the postal clerks aren't the fastest workers around.

I am leaving town very early tomorrow morning for a 1200 mile drive. Any order that comes in over the weekend will be shipped out Monday morning from where the snow falls from the sky.
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Old 16th December 2011, 10:33 PM   #129
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Hi George

Maybe some of your site isn't bang up to date, but it's very impressive that the sections of your website that would be most important for someone like me - Getting started, Clear step by step build instructions, Parts lists, SAFETY TIPS and even a page on metreage usage, are all up to date and comprehensive. So if it takes a bit of sleuthing and a couple of questions on the forum to find out how to order as I said it's kind of part of the fun, more personal than Buy it Now on ebay.

I think that considering that you and your wife do this on your own in what is clearly limited spare time and with all the other things that you have been dealing with over the past few months, the fact that you are so dedicated to ensuring that peoples orders are dispatched within a couple of days is clear indication of your dedication and professionalism. The feedback from people on this and many other forums about your service and the amps themselves makes that obvious. A shame a few major international companies don't apply the same level of integrity and commitment to their products and services!

Cheers

Matt
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Old 17th December 2011, 06:54 AM   #130
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Yeah, just paypal the money to George, with a note of your address, and you should receive the goods within a week to the UK. That's what i did and postage was very prompt. Just waiting on transformers now........

Mike
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