Bought a sub from ebay - arrived damaged. Now what? *pics* - Page 2

Eva · 22nd February 2008, 02:35 PM

I think that 25 pounds including delivery is a bargain. I would just repair it (after telling the seller how ethical is to sell broken stuff as if it was brand new

).

poynton · 22nd February 2008, 03:06 PM

Hi.

12pounds for the speaker is OK if it worked

25pounds carriage by DHL is a rip-off.

DHL 48hr delivery is around 8 + vat

http://www.interparcel.com/quote/courier-quote1.php

Andy

ßart West-VL. · 22nd February 2008, 03:15 PM

CA is cyan acrylate.
Or you can use epoxy glue.

I would repair it, not send it back, to much risk.

theAnonymous1 · 22nd February 2008, 03:32 PM

Quote:

Originally posted by MikeHunt79
What's CA? Some sort of plastic glue or cement?

There are hundreds of brands of CA A.K.A "SuperGlue" that will work, but I prefer Plasti Zap for plastics.

Epoxy would work, but I would have more confidence in a CA bond for plastic.

Sonusthree · 22nd February 2008, 03:34 PM

Another option that I have used before is to ask for a partial refund based on the devaluation caused by the damage.

The seller then does not have to refund the full amount, you don't have to package and re-send and you are compensated for your loss. You can start this process informally or bring it up as part of a Paypal dispute.

I successfully managed this when a Muppet sent me a pair of Tannoy Reveals. Each speaker cabinet was contained in a tight fitting cardboard box with (literally) nothing else! Anyway, I kept the damaged goods and repaired them and the seller gave me a partial refund that I was happy with.

All the best,

Cal Weldon · 22nd February 2008, 03:49 PM

I agree with Martin. See if they will do that for you. Use some leverage.

Cornelis Spronk · 22nd February 2008, 04:45 PM

The first thing I would do is to check the sellers feedback history. If it is good, the seller will wish to keep it that way.

I would negotiate with the seller as to what the best thing is to do.

With a liitle luck, you might come to some agreement as to some return of your money, and you have an inexpensive purchase.

Keep in mind that returning the speaker does neither you or the seller any good. The seller is faced with an additional shipping costs. Most ebay sellers value their feedback rating. Use this your advantage.

If your seller will not cooperate, complain to ebay, give him he bad rating, and take your lumps. You will find that of

Cornelis Spronk · 22nd February 2008, 06:45 PM

Sorry, last paragraph was cut off. Bad Wi-fi connection here.

I wish to add that one bad purchase should not put you off purchasing through ebay. The vast majority of purchases are most satifactory, and with a little care, you will find that the winnings will far exceed any losses.

MikeHunt79 · 26th February 2008, 05:40 PM

Hey guys, the seller gave me a partial refund in the end, which is better than nothing....

I've had a hunt around, and I've found I've got some "zap-a-gap" which looks similar to the plastizap, so I should be able to fix this.

poynton · 26th February 2008, 07:28 PM

Excellent.. RESULT!

22nd February 2008, 02:35 PM	#11
Eva diyAudio Member Join Date: Oct 2003 Location: Near the sea	I think that 25 pounds including delivery is a bargain. I would just repair it (after telling the seller how ethical is to sell broken stuff as if it was brand new ). __________________ I use to feel like the small child in The Emperor's New Clothes tale

22nd February 2008, 03:06 PM	#12
poynton Magneto the Gravity Man diyAudio Member Join Date: Mar 2005 Location: A life on the ocean waves when I'm not at home in N. Wales (but I'm not Welsh so no sheep jokes!)	Rip Off Delivery Hi. 12pounds for the speaker is OK if it worked 25pounds carriage by DHL is a rip-off. DHL 48hr delivery is around 8 + vat http://www.interparcel.com/quote/courier-quote1.php Andy

22nd February 2008, 03:15 PM	#13
ßart West-VL. diyAudio Member Join Date: Jun 2005 Location: West Vlaanderen	CA is cyan acrylate. Or you can use epoxy glue. I would repair it, not send it back, to much risk. __________________ Bart

22nd February 2008, 03:34 PM	#15
Sonusthree diyAudio Member Join Date: Dec 2005 Location: Brighton,UK	Another option that I have used before is to ask for a partial refund based on the devaluation caused by the damage. The seller then does not have to refund the full amount, you don't have to package and re-send and you are compensated for your loss. You can start this process informally or bring it up as part of a Paypal dispute. I successfully managed this when a Muppet sent me a pair of Tannoy Reveals. Each speaker cabinet was contained in a tight fitting cardboard box with (literally) nothing else! Anyway, I kept the damaged goods and repaired them and the seller gave me a partial refund that I was happy with. All the best, __________________ Martin + + =

22nd February 2008, 03:49 PM	#16
Cal Weldon Speakerholic diyAudio Moderator Join Date: Jan 2004 Location: British Columbia	I agree with Martin. See if they will do that for you. Use some leverage. __________________ Next stop: Margaritaville Some of Cal's stuff \| Cal Weldon Consulting


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22nd February 2008, 04:45 PM	#17
Cornelis Spronk diyAudio Member Join Date: Jul 2005 Location: Cambridge, England	The first thing I would do is to check the sellers feedback history. If it is good, the seller will wish to keep it that way. I would negotiate with the seller as to what the best thing is to do. With a liitle luck, you might come to some agreement as to some return of your money, and you have an inexpensive purchase. Keep in mind that returning the speaker does neither you or the seller any good. The seller is faced with an additional shipping costs. Most ebay sellers value their feedback rating. Use this your advantage. If your seller will not cooperate, complain to ebay, give him he bad rating, and take your lumps. You will find that of

22nd February 2008, 06:45 PM	#18
Cornelis Spronk diyAudio Member Join Date: Jul 2005 Location: Cambridge, England	Sorry, last paragraph was cut off. Bad Wi-fi connection here. I wish to add that one bad purchase should not put you off purchasing through ebay. The vast majority of purchases are most satifactory, and with a little care, you will find that the winnings will far exceed any losses.

26th February 2008, 05:40 PM	#19
MikeHunt79 diyAudio Member Join Date: Aug 2003 Location: Bristol, UK	Hey guys, the seller gave me a partial refund in the end, which is better than nothing.... I've had a hunt around, and I've found I've got some "zap-a-gap" which looks similar to the plastizap, so I should be able to fix this.

26th February 2008, 07:28 PM	#20
poynton Magneto the Gravity Man diyAudio Member Join Date: Mar 2005 Location: A life on the ocean waves when I'm not at home in N. Wales (but I'm not Welsh so no sheep jokes!)	Excellent.. RESULT!

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