Klipsh promedia 2.1 subwoofer amp broken - Page 2

Dethoff · 11th February 2008, 11:01 PM

I would like to thank all who offered suggestions and advice. It is obvious that this is not a simple problem to solve and is beyond my capabilities to troubleshoot.

I called Klipsch today. They offered to repair mine for $40 but I would have to pay shipping (approx $20). The turn around time would have been 6 weeks. They would guarantee the work for 3 months.

For $78 (including shipping) they will send me a new unit which carries a year warrantee. They said they could ship it out today.

I chose the new unit rather than wait for the repair.

Thanks again,

John

jaycee · 11th February 2008, 11:50 PM

To be honest, a wise choice. I can almost certainly bet the subwoofer's voice coil would have been toast anyway.

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11th February 2008, 11:01 PM	#11
Dethoff diyAudio Member Join Date: Feb 2008	I would like to thank all who offered suggestions and advice. It is obvious that this is not a simple problem to solve and is beyond my capabilities to troubleshoot. I called Klipsch today. They offered to repair mine for $40 but I would have to pay shipping (approx $20). The turn around time would have been 6 weeks. They would guarantee the work for 3 months. For $78 (including shipping) they will send me a new unit which carries a year warrantee. They said they could ship it out today. I chose the new unit rather than wait for the repair. Thanks again, John

11th February 2008, 11:50 PM	#12
jaycee diyAudio Member Join Date: Apr 2004 Location: Norwich, UK	To be honest, a wise choice. I can almost certainly bet the subwoofer's voice coil would have been toast anyway.