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-   -   Adcom GFA-565 Board (http://www.diyaudio.com/forums/solid-state/110368-adcom-gfa-565-board.html)

grateful_carl 19th October 2007 04:43 PM

Adcom GFA-565 Board
 
I've had my two amps at the local repair shop for about two months now and they tell me the boards have been leaked on and he cannot clean and/or fix them. Can anyone recommend a place I can have them repaired? I live in Oklahoma but can ship them for repair. Thanks.

JohnLRice 19th October 2007 07:34 PM

Hi,

I've never tried them before but there is someone on ebay that repairs Adcom amps for $150 plus shipping. They have 100% feedback.

http://cgi.ebay.com/REPAIR-SERVICE-f...832427QQihZ020

While I bet they would refund your $150 if they couldn't repair your amp, you'd still be out the shipping costs probably so you might want to tell them about your aamp before you buy.

Best of luck!

anatech 20th October 2007 03:12 AM

Hi John,
Looked at the ad. I advise extreme caution.

I've repaired these amps for years and under warranty. I've also serviced these amps with exactly this fault successfully. I can't see how they can properly service these amps at a set price of $150.

Please find a real warranty shop or service facility with a tech with real experience on these. I've seen far too many bad jobs done over the years.

-Chris

pinout 1st November 2007 08:08 AM

Quote:

Originally posted by anatech
Hi John,
Looked at the ad. I advise extreme caution.

I've repaired these amps for years and under warranty. I've also serviced these amps with exactly this fault successfully. I can't see how they can properly service these amps at a set price of $150.

Please find a real warranty shop or service facility with a tech with real experience on these. I've seen far too many bad jobs done over the years.

-Chris

Hi,
There is my listing on ebay and I know how to fix those amps, at list I still work for an Adcom service center.
Chris, you know GFA-565s, most of them have a leaking capacitors problem and damaged input board.
You don't need expensive parts to fix it but you need a lot a lot of time and of course some tricks (~expierence).
So for me $150 plus the shipping per unit is just enough (so far) but if someone wants to pay more.. welcome;).
Time is money, any "real warranty shop" sell its time for high price because it is "real warranty shop".
Also if the real warranty shop can not fix the unit for a couple of hours they put it on a shelf for a long time
("backordered parts" or "discontinued parts") or rise the estimate. so the customer gets unrepaired unit back
but the shop keeps the estimate fee anyway. We can spend much more time for every unit every customer and
we can fix 100% of the GFA565s. Welcome.
- Paul.

grateful_carl 1st November 2007 03:34 PM

Repair
 
Can you rerun the ebay listing or tell me how to send the amps to you for repair? I take it the cost is $150 per amp?

grateful_carl 1st November 2007 05:38 PM

Quote:

Originally posted by anatech
Hi John,
Looked at the ad. I advise extreme caution.

I've repaired these amps for years and under warranty. I've also serviced these amps with exactly this fault successfully. I can't see how they can properly service these amps at a set price of $150.

Please find a real warranty shop or service facility with a tech with real experience on these. I've seen far too many bad jobs done over the years.

-Chris

If only you were somewhere in the states...

anatech 1st November 2007 05:58 PM

Hi Paul,
Well, not wanting to pick a fight with you. I don't know how complete your work is and I'm not here to debate it.

I'm going to guess that you don't stock output transistors and all the other things you need. Like all resistor values and caps. There is value to that.

I ran a shop for 16 years and got a handle on how much it costs to tie all that money up in stock and equipment. I am guessing that you use the resources at the place you work at (unfairly to your employer since you are in direct competition with him. I would fire your behind). I am not sure if you properly match the outputs and drivers either, or the diff pairs. I also don't know any tech that would charge out so little for doing a perfect job. Hence my suspicions.

So, either you are doing a great job too cheaply (customers win on this) and you are competing directly with the shop that employs you, or you think you do a good job only. You would still be in direct competition with your shop. That tells me there are issues with your morals.

Quote:

Also if the real warranty shop can not fix the unit for a couple of hours they put it on a shelf for a long time
Only hack shops do that. Warranty shops are required to make all reasonable efforts to properly repair and return the unit to the customer in a timely manner. That was an incredibly unfair comment to all properly equipped shops everywhere. I can say that there are times that we are required to use parts from the distributor, and that those parts can be a long time in coming. I have always then requested that the unit be replaced, or that the part be pulled from a "parts unit". I want to see my customer again.

How long have you been in service professionally Paul?

-Chris

grateful_carl 1st November 2007 06:17 PM

Quote:

Originally posted by anatech
Hi Paul,
Well, not wanting to pick a fight with you. I don't know how complete your work is and I'm not here to debate it.

I'm going to guess that you don't stock output transistors and all the other things you need. Like all resistor values and caps. There is value to that.

I ran a shop for 16 years and got a handle on how much it costs to tie all that money up in stock and equipment. I am guessing that you use the resources at the place you work at (unfairly to your employer since you are in direct competition with him. I would fire your behind). I am not sure if you properly match the outputs and drivers either, or the diff pairs. I also don't know any tech that would charge out so little for doing a perfect job. Hence my suspicions.

So, either you are doing a great job too cheaply (customers win on this) and you are competing directly with the shop that employs you, or you think you do a good job only. You would still be in direct competition with your shop. That tells me there are issues with your morals.


Only hack shops do that. Warranty shops are required to make all reasonable efforts to properly repair and return the unit to the customer in a timely manner. That was an incredibly unfair comment to all properly equipped shops everywhere. I can say that there are times that we are required to use parts from the distributor, and that those parts can be a long time in coming. I have always then requested that the unit be replaced, or that the part be pulled from a "parts unit". I want to see my customer again.

How long have you been in service professionally Paul?

-Chris

OK then whom do you recommend in the states?

anatech 1st November 2007 06:26 PM

Hi grateful_carl,
I'd like to see a reply from Paul. He may be offering a great deal to customers. No way I can know for sure.

The obvious first move would be to call Adcom directly and see if they still have some of the good, old warranty shops on line. It's a fact that there are some warranty shops that are far better than others. Also, some warranty shops were selected for political reasons and are pretty iffy. One advantage of dealing with a warranty shop that has been recommended is that if they wrong you, you can complain and have the distributor apply some pressure for you. We've even had amps shipped to us from customers with the distributor paying the bill due to another shop's terrible work! So try to find a "go to" shop. Someone that fixes problems.

Also, I answered a similar question for some looking for a Carver tech in the 'States. See here.
That simply tells you the kind of person that might be a good technician.

-Chris

pinout 2nd November 2007 04:02 AM

Oops. I didn't mean to offend anyone. Of course There are a lot of good and honest shops i just aware about some problem. It is what I saw couple years ago i was working in nyc. I hate that.
Quote:

Originally posted by anatech
Hi Paul,
I'm going to guess that you don't stock output transistors and all the other things you need. Like all resistor values and caps. There is value to that.

We are talking about GFA-565 service. Of course I have all output transistors and other parts in stock. It is not a big deal, right?
MCM has all of them. I don't need any other "resources". What resistors and caps value are you talking about. Three caps 220 mkf and several resitors 10ohms and 82Ohms? It is not a value.
Of course i math differential transistors and outputs transistors - this is the basic.
Do not forget i provide the warranty and i lose the shipping if the amp goes out.
Quote:

Originally posted by anatech
I ran a shop for 16 years and got a handle on how much it costs to tie all that money up in stock and equipment. I am guessing that you use the resources at the place you work at (unfairly to your employer since you are in direct competition with him. I would fire your behind).
[/B]
Not right. You can not just fire someone "for competition" it is free country.
A lot of people have a second job. Whats wrong with it? Who cares about your second job if you do first job well.
Your technicians have a side work why you do not fire them? I am not employee I am a contractor, I can work for several shops I can run my shop.
Quote:

Originally posted by anatech
I also don't know any tech that would charge out so little for doing a perfect job. Hence my suspicions.
[/B]
Do you pay to your tecnician more than $150 per unit?
Quote:

Originally posted by anatech
So, either you are doing a great job too cheaply (customers win on this) and you are competing directly with the shop that employs you, or you think you do a good job only. You would still be in direct competition with your shop. That tells me there are issues with your morals.
[/B]
Of course i do good job if customers are happy. Why you so angry? It looks like I am in direct competition with you but not with my shop. At list my shop doesn care it. Good boss is always happy when workers are happy.
Quote:

Originally posted by anatech
How long have you been in service professionally Paul?
[/B]
I am in electronics field for 20 years. It is my background.
Sorry I just answered your questions.:)
There is the difference- You are the shop I am not a shop and i can keep lower price. My shop (boss, secretary etc) is ebay.
May be you are right. Definitely I will rise prices soon. What is the nice price for customers?
Thanks. Paul.


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