| Dennis Hui |
I emailed Plitron a week ago with some questions
I needed answers before ordering. They still haven't
gotten back to me yet.
Are they usually this slow/unresponsive? :confused:
Dennis |
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| Peter Daniel |
| You better call them. |
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| seangoesbonk |
A while back I sent a simple email requesting some shipping info. That took about 5 days to get back to me. If you're questions were more technical, it might take longer. I agree with Peter, the number is toll-free (and they are local to you) so you should call them. 1-800-PLITRON (1-800-754-8766).
Edit: A couple months back I ordered some transformers. I think Plitron is mostly made-to-order, so I had to wait almost 5 weeks. I guess you could call that "slow", although my parts were shipped out on exactly the same day as I was told they were going to. |
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| Dennis Hui |
| quote: | Originally posted by seangoesbonk
A while back I sent a simple email requesting some shipping info. That took about 5 days to get back to me. If you're questions were more technical, it might take longer. I agree with Peter, the number is toll-free (and they are local to you) so you should call them. 1-800-PLITRON (1-800-754-8766).
Edit: A couple months back I ordered some transformers. I think Plitron is mostly made-to-order, so I had to wait almost 5 weeks. I guess you could call that "slow", although my parts were shipped out on exactly the same day as I was told they were going to. |
Thanks. I'll give them a call tomorrow.
Cheers,
Dennis |
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| KenP |
| I also emailed them about 2 weeks ago asking some questions about their overstock transformers and never got an answer. Maybe they don't check their emails. |
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| JoeBob |
| I've ordered from them and when I called they processesd my order right away, and that was right around this time last year. I'd say give them a call, even if they don't reply your emails they really do have good service. |
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| roddyama |
| quote: | Originally posted by JoeBob
I've ordered from them and when I called they processesd my order right away, and that was right around this time last year. I'd say give them a call, even if they don't reply your emails they really do have good service. |
I agree. Get their name, they're nice to talk to, and I'm sure they'll get your order going. I did this with my order and I had my transformer in a little over a week across the border.:D
Rodd Yamashita |
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| grataku |
| Once plitron charged me twice for the same order, they recredited my account in CAD which for some strange reason had a spur growth in the echange rate during the previous 3 days. So there was a six USD difference between what I was charged and what I was reinbursed. After dealing with Helen for a few days she sent me a free copy of the Men-ho Vanderveen book. |
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