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#1 |
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diyAudio Member
Join Date: Aug 2002
Location: Toronto, Canada
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I emailed Plitron a week ago with some questions
I needed answers before ordering. They still haven't gotten back to me yet. Are they usually this slow/unresponsive? Dennis |
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#2 |
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diyAudio Member
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You better call them.
__________________
www.audiosector.com “Do something really well. See how much time it takes. It might be a product, a work of art, who knows? Then give it away cheaply, just because you feel that it should not cost so much, even if it took a lot of time and expensive materials to make it.” - JC |
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#3 |
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diyAudio Member
Join Date: Jan 2002
Location: Vancouver, BC, Canada
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A while back I sent a simple email requesting some shipping info. That took about 5 days to get back to me. If you're questions were more technical, it might take longer. I agree with Peter, the number is toll-free (and they are local to you) so you should call them. 1-800-PLITRON (1-800-754-8766).
Edit: A couple months back I ordered some transformers. I think Plitron is mostly made-to-order, so I had to wait almost 5 weeks. I guess you could call that "slow", although my parts were shipped out on exactly the same day as I was told they were going to.
__________________
My girlfriend's sub is bigger than mine...
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#4 | |
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diyAudio Member
Join Date: Aug 2002
Location: Toronto, Canada
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Quote:
Cheers, Dennis |
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#5 |
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diyAudio Member
Join Date: Jan 2002
Location: Canada
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I also emailed them about 2 weeks ago asking some questions about their overstock transformers and never got an answer. Maybe they don't check their emails.
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#6 |
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diyAudio Member
Join Date: Nov 2001
Location: Montreal, Canada
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I've ordered from them and when I called they processesd my order right away, and that was right around this time last year. I'd say give them a call, even if they don't reply your emails they really do have good service.
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#7 | |
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diyAudio Moderator Emeritus
Join Date: Jan 2002
Location: Michigan
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Quote:
Rodd Yamashita |
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#8 |
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diyAudio Member
Join Date: Dec 2000
Location: -
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Once plitron charged me twice for the same order, they recredited my account in CAD which for some strange reason had a spur growth in the echange rate during the previous 3 days. So there was a six USD difference between what I was charged and what I was reinbursed. After dealing with Helen for a few days she sent me a free copy of the Men-ho Vanderveen book.
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