Who had bought from ESRC Vacuum Tubes?

coffin · 15th February 2005, 07:26 AM

ESRC Vacuum Tubes -- BUY-SELL-SWAP

WEBSITE: http://electron-tubes.com

I'd ordered some tubes from them, they only sent me part of the tubes.
On the invoice the other tubes marked as Backorder.

But the strange thing is, I have written at least 10 email to them but no any reply. Even I faxed them, still no any answers.

Is some one who lives in Florida or USA who can tell me, Are they a decent dealer?

cheers

Coffin

Prune · 17th February 2005, 08:57 PM

Did you call them? 561-737-8044

Also, they appear to be the same as this ESRC, showing problems at the Better Business Bureau:
http://www.bbbsoutheastflorida.org/n...33000023000432

Start by filing a complaint with the BBB.

coffin · 23rd February 2005, 03:35 PM

I'd phoned them. I think they are nice guy just forget to inform me the updated news.

Mike L. · 23rd February 2005, 03:51 PM

Hello,

I have ordered tubes from ESRC before. The first time, the phone was answered by an apparently older man. I received my items within 4 days. The last time I tried to get something from them, the phone was answered by a much younger fellow. After a month and 4 additional phone calls, I never did receive my tubes. And they never charged my credit card, so I guess we're even.

I conjecture that the business has changed hands. At this time, I buy all my fire bottles from Antique Electronics in Arizona.

Mike L.

weihua · 2nd August 2005, 09:03 AM

Hello,
I also ordered some tubes from ESRC. I tried to call them but the call number cannot reached. So bad....

Bas Horneman · 2nd August 2005, 09:49 AM

I've always had very good service and prices from them. I even got a Chrismas card last year from Stanley Winston. I sure hope is ok.

They can also be found at :

http://www.thetubecenter.com

there is number on that site.

I have a business card that lists this number 407-826-5808. If anyone talks to Stanley please post here to tell us he is ok.

15th February 2005, 07:26 AM	#1
coffin diyAudio Member Join Date: Oct 2002 Location: Taiwan	Who had bought from ESRC Vacuum Tubes? ESRC Vacuum Tubes -- BUY-SELL-SWAP WEBSITE: http://electron-tubes.com I'd ordered some tubes from them, they only sent me part of the tubes. On the invoice the other tubes marked as Backorder. But the strange thing is, I have written at least 10 email to them but no any reply. Even I faxed them, still no any answers. Is some one who lives in Florida or USA who can tell me, Are they a decent dealer? cheers Coffin

2nd August 2005, 09:49 AM	#6
Bas Horneman diyAudio Moderator Emeritus Join Date: Apr 2002 Location: The Netherlands Blog Entries: 18	I've always had very good service and prices from them. I even got a Chrismas card last year from Stanley Winston. I sure hope is ok. They can also be found at : http://www.thetubecenter.com there is number on that site. I have a business card that lists this number 407-826-5808. If anyone talks to Stanley please post here to tell us he is ok. __________________ Boatanchor amps forum My "adventures" in audio

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17th February 2005, 08:57 PM	#2
Prune Account Disabled Join Date: Mar 2003 Location: Vancouver	Did you call them? 561-737-8044 Also, they appear to be the same as this ESRC, showing problems at the Better Business Bureau: http://www.bbbsoutheastflorida.org/n...33000023000432 Start by filing a complaint with the BBB.

23rd February 2005, 03:35 PM	#3
coffin diyAudio Member Join Date: Oct 2002 Location: Taiwan	I'd phoned them. I think they are nice guy just forget to inform me the updated news.

23rd February 2005, 03:51 PM	#4
Mike L. diyAudio Member Join Date: Oct 2003 Location: Upstate New York	Hello, I have ordered tubes from ESRC before. The first time, the phone was answered by an apparently older man. I received my items within 4 days. The last time I tried to get something from them, the phone was answered by a much younger fellow. After a month and 4 additional phone calls, I never did receive my tubes. And they never charged my credit card, so I guess we're even. I conjecture that the business has changed hands. At this time, I buy all my fire bottles from Antique Electronics in Arizona. Mike L.

2nd August 2005, 09:03 AM	#5
weihua diyAudio Member Join Date: Aug 2005	Hello, I also ordered some tubes from ESRC. I tried to call them but the call number cannot reached. So bad....

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