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Old 9th December 2011, 06:48 PM   #1
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Default Parts-Express --> Canada = $$$

Canucks beware!

If you order from Parts-Express and select "FedEx International Economy (Brokerage Fees Included)", you will still end up getting screwed by FedEx.

I placed an order for $24 worth of parts, paid $26 for the "no worries" shipping, and just got a bill from FedEx for $15.59.

So that's a total of over $41 to ship $24 worth of stuff.

I have e-mailed PE and asked them if they plan to pay the $15.59 FedEx charge. If they don't I will never give them my business again. Period.
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Old 9th December 2011, 07:00 PM   #2
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I thought FedEx were supposed to be the good guys? I've learned the hard way to bend over when UPS shows up on the doorstep. More than once I've ended up paying more in shipping and "fees" than the items in the box are worth.

dan
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Old 9th December 2011, 07:06 PM   #3
tomchr is offline tomchr  United States
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Yeah... Those broker's fees can be a pain. I got dinged on a package shipped UPS from Canada to the US. I think the actual customs fee was something like $3 but the broker's fee $25.

You could look into https://bongous.com/
I haven't used them and am not affiliated with them. I just noticed that some of the on-line places I shop offer shipping through them. I don't know if that gets rid of the broker's fees. I suspect so. If you ship USPS to Canada, there should be no broker's fee.

Actually, that's another way around the fees. Use USPS... Slower service, crappy tracking, but no fees. And really quite cost effective.

~Tom
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Old 9th December 2011, 07:12 PM   #4
a.wayne is offline a.wayne  United States
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Quote:
Originally Posted by cogitech View Post
Canucks beware!

If you order from Parts-Express and select "FedEx International Economy (Brokerage Fees Included)", you will still end up getting screwed by FedEx.

I placed an order for $24 worth of parts, paid $26 for the "no worries" shipping, and just got a bill from FedEx for $15.59.

So that's a total of over $41 to ship $24 worth of stuff.

I have e-mailed PE and asked them if they plan to pay the $15.59 FedEx charge. If they don't I will never give them my business again. Period.
The brokerage fees are a must , you need to take it up with your guv, they are the reason for the fees. always best to use Post ..
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Old 9th December 2011, 07:17 PM   #5
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Default Outrageous Rates

Fedex and UPS rates have become outrageous the last few years.

I try to use USPS when I can, it's a lot less expensive but is slower.

Maybe we need to boycot them when we have the opportunity.

Sam
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Old 9th December 2011, 07:29 PM   #6
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PE only offers FedEx shipping to Canada, so there's no other way. I have been dinged like this in the past by both FedEx and UPS and I try to use USPS whenever it is available. I mistakenly assumed that this was a safe way to use FedEx. PE is misleading on the checkout page. Perhaps they did pay the brokerage fee, but they say nothing about other FedEx charges, which includes an "advancement" fee of $10. I don't mind paying taxes, but the $10 "advancement" fee is plain robbery.

PE have responded to my question, informing me that they will not pay the bill.

So I paid $65 for $24 worth of stuff.

I will not be using PE ever again. End of story.

Last edited by cogitech; 9th December 2011 at 07:35 PM.
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Old 9th December 2011, 07:32 PM   #7
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Quote:
Originally Posted by sdman View Post
Fedex and UPS rates have become outrageous the last few years.
I try to use USPS when I can, it's a lot less expensive but is slower.
Sam
If your package is not crossing borders, and up to 800 miles, UPS can be quite cost effective. I get up to 14 lb from Cleveland,OH or Gaffnee NC for about $7 UPS. The secret is, my house is coded as a business. Fed-ex codes my house as a residence and it always costs $5 more, plus they run a special residential truck for my package in addition to all the regular trucks that go by all day without stopping.
If you have a friend in business, ship incoming UPS to their business using 9 digit zip code, it saves $5 minimum. I use USPS priority over 900 miles or over 14 lb, and they don't have a residence fee.
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Old 9th December 2011, 07:39 PM   #8
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Originally Posted by DanielWilkin View Post
I thought FedEx were supposed to be the good guys?
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Old 9th December 2011, 09:03 PM   #9
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Quote:
Originally Posted by cogitech View Post
PE only offers FedEx shipping to Canada
Their web site does indicate they will ship USPS to Canada, but that takes at least 2 weeks.

Quote:
Originally Posted by cogitech View Post
I will not be using PE ever again. End of story.
When I order parts from the US I tend to use DigiKey as they only charge $8 for 1 day international via FedEx, with no extra billing from FedEx.

if you're looking for speaker parts don't forget Creative Sound Solutions and of course Planet10.

Over the years I have found a couple of good sources for parts in Canada including Parts ConneXion - The authority on hi-fi DIY parts and components (watch for their 20% off sales) and A1 Electronic Parts - Serving the Toronto area for 30 years! for Hammond stuff. There are others depending what you're looking for.

I'm not affiliated with any of the above companies.
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Old 9th December 2011, 09:10 PM   #10
a.wayne is offline a.wayne  United States
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Quote:
Originally Posted by cogitech View Post
PE only offers FedEx shipping to Canada, so there's no other way. I have been dinged like this in the past by both FedEx and UPS and I try to use USPS whenever it is available. I mistakenly assumed that this was a safe way to use FedEx. PE is misleading on the checkout page. Perhaps they did pay the brokerage fee, but they say nothing about other FedEx charges, which includes an "advancement" fee of $10. I don't mind paying taxes, but the $10 "advancement" fee is plain robbery.

PE have responded to my question, informing me that they will not pay the bill.

So I paid $65 for $24 worth of stuff.

I will not be using PE ever again. End of story.

It's not PE fault , take it up with Fed-ex. I have used PE for years , no issues..
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