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Old 20th November 2010, 09:13 PM   #1
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Join Date: Nov 2010
Question EDCOR Shipping To UK

Hi all,

Just wondering if anyone else has had a problem during checkout when ordering and shipping to UK? When I click deliver to my UK address the site refuses and say's "More than 2 characters in the state/province selection"
I have my address set correctly. It displays United Kingdom and also Oxfordshire as the county.
Lost now!
Especially irritating as I have just managed to cancel a UK suppliers equipment order to get direct from Edcor.

Any suggestions chaps?

Peter.
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Old 20th November 2010, 09:52 PM   #2
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Quote:
Originally Posted by critical mass View Post
Hi all,

Just wondering if anyone else has had a problem during checkout when ordering and shipping to UK? When I click deliver to my UK address the site refuses and say's "More than 2 characters in the state/province selection"
I have my address set correctly. It displays United Kingdom and also Oxfordshire as the county.
Lost now!
Especially irritating as I have just managed to cancel a UK suppliers equipment order to get direct from Edcor.

Any suggestions chaps?

Peter.

Because only accepts USA codes, don't fill the state/province selection, added these information in other place. I do in others webs & will do the trick.

Cheers

Felipe
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Old 20th November 2010, 10:15 PM   #3
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Still no joy Felipe!

Won't let you continue without filling in state/provice selection box!

Gutted.
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Old 20th November 2010, 11:05 PM   #4
Xoc1 is offline Xoc1  United Kingdom
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Location: Devon UK
Looks like a typical bug on their website.

Quote:
The length of the destination state or province exceeds the limit of 2 characters.
So it allows you to select a British county name, but then rejects it beause it is not abrevated to 2 characters like a USA state!
I tried to find a webmaster email but did not find one. I suppose you will have to use the contact form on their website and hope that they take notice!
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Old 21st November 2010, 12:20 AM   #5
tinitus is offline tinitus  Europe
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I remember something about international orders to make contact by email
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