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Old 1st August 2005, 03:27 AM   #1
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Default Damaged dome, what should I do.

I've got some new Logitech speakers(crap) and one of the satellite speaker felt on the floor and the dome of one of the two drivers had some damage. When the speaker is not much but enough(4w max) loud, I hear distortion coming from that particular satellite.

Would you tell me to ask at the shop if I can return the speakers or to exchange the satellites with the shop's demo?

Logitech only offers complete product replacement and have no spare parts.(If you break a part of it, buy a new one) Also, product replacement is only offered if the product had a manfuacture problem.

If nothing works, could I try to create a manufacturing problem? (Removing solder somewhere so that sound is intermittent...)

Or, finally, should I try to repair it?
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Old 1st August 2005, 03:48 AM   #2
DcibeL is offline DcibeL  Canada
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If it is just that the dust cap is caved in, you can grab a sewing needle and poke a hole in the middle of the dustcap and try to pull out the dust cap. You are then left with only a small pinhole. I have done this inthe past with great success.
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Old 1st August 2005, 04:02 AM   #3
quasi is offline quasi  Australia
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Dust caps can also be pulled out with a vacuum cleaner. Use the lowest setting first and be gentle.

If it's a tweeter or dome mid .....best buy a new one. A damaged dome would have hurt inside as well.

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Old 1st August 2005, 04:20 AM   #4
DearSX is offline DearSX  United States
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Old 1st August 2005, 04:44 AM   #5
simon5 is offline simon5  Canada
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Well Logitech use Tangband drivers, you could just buy a replacement. Remove the driver and check the model.

I think they use W3-871S.
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Old 1st August 2005, 05:31 PM   #6
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Re pushed in dust cap. You could also try a tiny, and I mean tiny bit of superglue on the end of a small screwdriver or similar - attach it to the middle of the bit that has been pushed in and pull the dent out. Carefully twist the screwdriver to remove it. This works well if you are gentle.
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Old 1st August 2005, 05:44 PM   #7
Vikash is offline Vikash  United Kingdom
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You could also search for the posts with other possible answers to this age old question

I prefer using some tape (for non paper material domes).

And the W3-871s doesn't have a dome.

Edit: reading the original post again, it doesn't sound like it's a dust cap problem.
Quote:
If nothing works, could I try to create a manufacturing problem? (Removing solder somewhere so that sound is intermittent...)
Nor do we condone such fraudulent activities.
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Old 1st August 2005, 06:09 PM   #8
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Yes, it's a dustcap problem, but if I can't get the dustcap out, I'd create a supposed manufacturing problem because the warranty only applies on these kind of problems and I would get a product replacement.

The speakers in question are X-530 (70$CAD)

the W3-871s has a dustcap from Tangband picture.

There are 2x ~2" drivers in each satellites, so it's in the W2 or W23 series.
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Old 1st August 2005, 06:31 PM   #9
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Logitech has one model with a known TB driver (and it is a 3"). The others i don't know.

Given the way TB (and most Chinese OEMs) works these are all likely a driver built specifically for logitech -- the entire thing is bought complete from a chinese OEM for cheap-cheap-cheap. (CAD $70 probably means that the OEM cost is under $20 for the lot (FOB China) so it isn't worthwhile for them to try to stock spare parts -- given the volume they would be more expensive than replacements.

If you have a good dealer they may get them replaced under waranty (be honest thou), if not time to dissassemble and see if you can suss out the problem -- if they got a good enuff knock you may have shifted a magnet and they are toast.

dave
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Old 1st August 2005, 06:45 PM   #10
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Yuo could go to the store where you bought them and say: "Hello! I bought this computer system here and it distorts in one channel" Don´t tell them you dropped it or that it worked before, just say that one channel distorts and they will replace it.
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