what is the matter with e44 (French distributor of Audax etc.)?

[capslock]

I needed a couple of replacement membranes for Audax tweeters. My initial inquiry in June produced no reply, but when I contacted them again in July, they said they hadn't received my initial request. The details about lead time and payment were sorted out in two or three emails, which were always answered within hours.

I then placed the order, transferred the money and got an acknowledgement of order and payment beginning of August. Even with the parts beeing phased out, Serge wrote the parts should be there by middle of August by the latest.

Part of my order showed up as beeing on stock very quickly in my order status, the rest has been shown as awaiting delivery for several months. I wrote them repeatedly through regular email and the web contact form, but nothing has happened.

Has anybody been dealing with them lately? Will calling them help the situation?


Puzzled,

Eric

[Bricolo]

A friend of mine ordered 2 audax woofers some months ago. It was long (approx one month) even if the drivers were in stock.

But from august to november, that's way too long. Try to phone them