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Multi-Way Conventional loudspeakers with crossovers

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Old 4th January 2017, 02:03 PM   #1
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Default Bad News

Hello.

I'm from Chile (South America), here do not sell quality components, so we can only import from USA or Europe.

Today the Tweeters arrived for my project (In use the value is about US $ 390) but adding the cost of transportation, handling, import and taxes I ended up paying US $ 700.
Unfortunately they came broken (the 2), and I can hardly regain some of my money.

( the Tweeter Transducer Lab)

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Old 4th January 2017, 02:15 PM   #2
Lojzek is offline Lojzek  Croatia
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This kind of product should always be manufactured with protective grill mesh. There is something you can do about it in case returning the items is out of the question. Take the screws out and pull the dome/voice coil assembly out, then push the domes carefully from inside. It's probably a self centering part. Good luck!
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Old 4th January 2017, 02:24 PM   #3
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Looks like Transducer Lab forgot to ship the protective foam part on the right.
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Old 4th January 2017, 02:27 PM   #4
Zvu is offline Zvu  Serbia
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It looks like this wouldn't happen if the packaging were any good. I'd suggest you contact the distributor and TL, explain them your situation and ask them for free recone kit + shipping. That seems to me like the only fair thing to do. I'm sure that TL and the distributor can learn from this situation.

Then you can find a good loudspeakers service at your country to repair the tweeters.


Quote:
Originally Posted by Damilan View Post
Hello.

I'm from Chile (South America), here do not sell quality components, so we can only import from USA or Europe.

Today the Tweeters arrived for my project (In use the value is about US $ 390) but adding the cost of transportation, handling, import and taxes I ended up paying US $ 700.
Unfortunately they came broken (the 2), and I can hardly regain some of my money.

( the Tweeter Transducer Lab)

Click the image to open in full size.
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Old 4th January 2017, 02:27 PM   #5
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The dome on the left looks photoshopped haha. :P
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Old 4th January 2017, 02:30 PM   #6
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That's a shame. I've seen this happen before.

If you cannot return the tweeters, maybe you can try to fix them.
Please note that the following could make things worse.

I had the same thing happen to a titanium tweeter, but mine were not expensive, so try this at your own risk. It worked good enough and the tweeter worked fine afterwards.

I used gum. Sticky chewing gum. Placed it on the dome and pulled out the dome slowly and carefully.

Today there's something called Blu-Tack. It looks like a blue putty that sticks to things, but does not leave a glue behind. It's used to mount light things to walls or to hold things in place.

https://www.amazon.com/s/?ie=UTF8&ke...l_7dthihwql0_e

Other thing you can try is disassemble the tweeter and remove the dome and coil assembly. Then carefully with a finger, push out the crushed dome.

Hopefully someone else has a better idea. If not, and if they are a total loss to you, try the above.

Good Luck!

Vince
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Old 4th January 2017, 02:35 PM   #7
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It didn't see that they are beryllium. Be careful and do not touch the domes with bare hands. Do not breathe in any particle should the domes fall apart.

By the way, the one on the left looks cracked. There's no fixing it.
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Old 4th January 2017, 02:44 PM   #8
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If you are going to touch them be sure to wear chemicals-grade nitrile gloves. Latex gloves might get damaged by the metal and you can never be sure enough.

I even go as far as wearing electrician's precision gloves when picking up a speaker wire with a potential 60v on it.
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Old 4th January 2017, 03:01 PM   #9
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Quote:
Originally Posted by vdi_nenna View Post
It didn't see that they are beryllium. Be careful and do not touch the domes with bare hands. Do not breathe in any particle should the domes fall apart.

By the way, the one on the left looks cracked. There's no fixing it.

Both have a break
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Old 4th January 2017, 03:20 PM   #10
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Game over.

Try to get replacement domes from manufacturer or try madisound.com.
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