Windows XP issues..

mikeks · 21st June 2005, 07:35 PM

I am unable to access the Help and Support Center....or indeed Help (F1) in Word...on one of my PCs..

Anyone have a solution??

Netlist · 21st June 2005, 07:43 PM

Did it ever work?
Did you restart the PC?
Did you update with Windows update->Office update?
If all this doens't help, try reinstalling Office (click repair)

/Hugo

mikeks · 21st June 2005, 11:56 PM

Quote:

Originally posted by Netlist
Did it ever work?
Did you restart the PC?
Did you update with Windows update->Office update?
If all this doens't help, try reinstalling Office (click repair)

/Hugo

Yes ...on all counts...

andy_c · 22nd June 2005, 12:27 AM

Mike,

Do I understand correctly that pressing F1 from the Windows desktop fails to bring up the Windows system help? If so, this is a system problem. You might have to do a repair install of Windows. If you do that, and the XP CD is older than your current service pack, you'll need to reinstall the latest service pack.

I've never tried this, but you didn't attempt to uninstall Internet Explorer by any chance, did you? The Windows HTML help needs IE in order to work. Idiotic design, but that's the way it is.

That's all I can think of at the moment.

ctardi · 22nd June 2005, 02:34 AM

Or, you could just ask us what you need help with.

runebivrin · 22nd June 2005, 05:47 AM

Maybe the F1 key is broken on your keyboard, or there's just too much breadcrumbs under the key.

Rune

Bizarroterl · 9th July 2005, 07:19 AM

Right Click on My Computer and select Manage. Select Services & Applications then Services. Make sure The service Help & Support is set to Automatic and is started. Then try it.

mikeks · 9th July 2005, 10:29 PM

nothing happened i am afraid....

21st June 2005, 07:35 PM	#1
mikeks Account Disabled Join Date: Jun 2004 Location: Animal farm	Windows XP issues.. I am unable to access the Help and Support Center....or indeed Help (F1) in Word...on one of my PCs.. Anyone have a solution??

21st June 2005, 07:43 PM	#2
Netlist diyAudio Moderator Join Date: Jan 2003	Did it ever work? Did you restart the PC? Did you update with Windows update->Office update? If all this doens't help, try reinstalling Office (click repair) /Hugo __________________ Freedom is never free. -Unknown-

22nd June 2005, 05:47 AM	#6
runebivrin diyAudio Member Join Date: Jul 2003 Location: Huddinge, Sweden	Maybe the F1 key is broken on your keyboard, or there's just too much breadcrumbs under the key. Rune __________________ Do wizards use spell checkers?

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Windows 7	johngalt47	The Lounge	14	21st August 2009 08:41 PM
Windows 7 PC Audio	SamClassA	Digital Line Level	0	29th October 2008 02:15 AM
Windows 98 Upgrade ??	poynton	Everything Else	7	18th March 2008 04:40 PM
Windows XP SP2	janneman	Everything Else	40	23rd September 2004 09:13 PM
Whispering Windows	millwood	Solid State	1	6th November 2003 05:50 PM

New To Site?	Need Help?
Register to Participate Search Privacy Statement Contact Us	Frequently Asked Questions Did you forget your password? Mark Forums Read


	Please consider donating to help us continue to serve you. Ads on/off / Custom Title / More PMs / More album space / Advanced printing & mass image saving

22nd June 2005, 12:27 AM	#4
andy_c Banned Join Date: Apr 2003	Mike, Do I understand correctly that pressing F1 from the Windows desktop fails to bring up the Windows system help? If so, this is a system problem. You might have to do a repair install of Windows. If you do that, and the XP CD is older than your current service pack, you'll need to reinstall the latest service pack. I've never tried this, but you didn't attempt to uninstall Internet Explorer by any chance, did you? The Windows HTML help needs IE in order to work. Idiotic design, but that's the way it is. That's all I can think of at the moment.

22nd June 2005, 02:34 AM	#5
ctardi diyAudio Member Join Date: May 2005 Location: Maple Ridge	Or, you could just ask us what you need help with.

9th July 2005, 07:19 AM	#7
Bizarroterl diyAudio Member Join Date: Sep 2004 Location: SJ, CA	Right Click on My Computer and select Manage. Select Services & Applications then Services. Make sure The service Help & Support is set to Automatic and is started. Then try it.

9th July 2005, 10:29 PM	#8
mikeks Account Disabled Join Date: Jun 2004 Location: Animal farm	nothing happened i am afraid....

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)