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Potential EUVL F5X designed case user distribution check

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I can now confirm that the vertical lines visible under certain angles at the front panel is a material problem.

http://www.diyaudio.com/forums/pass-labs/183362-f5x-euvl-approach-11.html#post2744637

So all front panels will be remachined again using proper materials from the right supplier.

This will likely costs quick some delay (a month or so).

If the majority decision is for us to ship as is, so that you can have them before Christmas, and then receive only new panels later in a second shipment when they are ready, we are happy to do this.

But we would like to ask you to then to pay for shipment of the second sets of panels.

Our preferred solution is to ship when the new panels are ready (one shipment with delay).
Much less work for all concerned (not the least the local distributors).

John, please kindly organise to come to a joint decision (by simple majority).


Terribly sorry for the delay,
Patrick

.
 
> Can returning the faulty material to the supplier help with getting reimbursement for the wasted costs?

No. Total lost.

1. Most engineering material is destined for industrial use and there is no cosmetic specs.
2. Most of the cost involved are machining costs rather than material.

But my problem, so my loss.


Patrick
 
The Team ship later = 1 ship now = 0
johnwmclean ship later = 2 ship now = 0
AndrewT ship later = 3 ship now = 0
NicMac ship later = 4 ship now = 0
Studley ship later = 5, now =0
heinz1 ship later = 6, now = 0
mravinsky ship later = 7, now = 0
toufu ship later = 8, now = 0
scranton ship later = 9, now = 0
 
Some of you PMed about the amount of loss. Very kind of you.

As in any commercial situation, poor (material) supplier's management is the responsibility of a good vendor.
We intend to be a good vendor, so we'll never pass this onto the "customers".
We learn our lessons, but we know what to do next time.

I can tell you the front panel is 3-figures in Euro.


Patrick
 
The Team ship later = 1 ship now = 0
johnwmclean ship later = 2 ship now = 0
AndrewT ship later = 3 ship now = 0
NicMac ship later = 4 ship now = 0
Studley ship later = 5, now =0
heinz1 ship later = 6, now = 0
mravinsky ship later = 7, now = 0
toufu ship later = 8, now = 0
scranton ship later = 9, now = 0
APK ship later = 10, now = 0
 
The Team ship later = 1 ship now = 0
johnwmclean ship later = 2 ship now = 0
AndrewT ship later = 3 ship now = 0
NicMac ship later = 4 ship now = 0
Studley ship later = 5, now =0
heinz1 ship later = 6, now = 0
mravinsky ship later = 7, now = 0
toufu ship later = 8, now = 0
scranton ship later = 9, now = 0
APK ship later = 10, now = 0
Horio ship later = 11, now = 0
 
The Team ship later = 1 ship now = 0
johnwmclean ship later = 2 ship now = 0
AndrewT ship later = 3 ship now = 0
NicMac ship later = 4 ship now = 0
Studley ship later = 5, now =0
heinz1 ship later = 6, now = 0
mravinsky ship later = 7, now = 0
toufu ship later = 8, now = 0
scranton ship later = 9, now = 0
APK ship later = 10, now = 0
Horio ship later = 11, now = 0
Oneoclock ship later = 12, now = 0
 
The Team ship later = 1 ship now = 0
johnwmclean ship later = 2 ship now = 0
AndrewT ship later = 3 ship now = 0
NicMac ship later = 4 ship now = 0
Studley ship later = 5, now =0
heinz1 ship later = 6, now = 0
mravinsky ship later = 7, now = 0
toufu ship later = 8, now = 0
scranton ship later = 9, now = 0
APK ship later = 10, now = 0
Horio ship later = 11, now = 0
Oneoclock ship later = 12, now = 0
Westley ship later = 13, now = 0
 
The Team ship later = 1 ship now = 0
johnwmclean ship later = 2 ship now = 0
AndrewT ship later = 3 ship now = 0
NicMac ship later = 4 ship now = 0
Studley ship later = 5, now =0
heinz1 ship later = 6, now = 0
mravinsky ship later = 7, now = 0
toufu ship later = 8, now = 0
scranton ship later = 9, now = 0
APK ship later = 10, now = 0
Horio ship later = 11, now = 0
Oneoclock ship later = 12, now = 0
Westley ship later = 13, now = 0
pchw ship later = 14, now = 0
 
Status
This old topic is closed. If you want to reopen this topic, contact a moderator using the "Report Post" button.