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Old 22nd November 2012, 01:09 PM   #31
GM is online now GM  United States
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+1 ! [need a fingers crossed smiley]

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Old 22nd November 2012, 01:44 PM   #32
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Quote:
Originally Posted by slr 5000 View Post
due to the lack of communication from great plains audio i,m starting to get very p@#sed off!!!
Can't blame you one bit.
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i feel i should be sent a new replacement driver ,not a faulty one that has been repaired it cost me too much money for that to be acceptable
Totally agree.
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Bummer, sorry to say, but you're hardly the first with these folks. I keep recommending them because WRT Altec, they're the only game in town, but I don't have the enthusiasm I once had.
Ya, I think they hold their chin a little too high. I am one of the disgruntled ones. Anyone who's near Vancouver can get the same parts, lousy service, awful prices and long wait times from Vancouver Audio Speaker clinic. They are a really talented bunch but would be more expensive than GPA unless you are close. They did a nice job refurbishing my 416-8C's
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Old 22nd November 2012, 04:24 PM   #33
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I never really considered Great Plains all that special when compared to others. With all the DIY help around, one can create pretty much any kind of system from inexpensive parts readily available from a plethora of competitive suppliers.
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Old 22nd November 2012, 06:25 PM   #34
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hi all
the drivers are very nice and the one that works sounds great
i just hope it gets sorted and fast

i have paid via paypal on ebay so i can get a refund if nessesary but i hope it doesn,t come to that

anyways i might shoot them another email and head off to work

bye for now
Sheafer
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Old 22nd November 2012, 06:57 PM   #35
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Originally Posted by slr 5000 View Post

i have paid via paypal on ebay so i can get a refund if nessesary but i hope it doesn,t come to that
Usually just the thought that there might be a dispute is enough to motivate reluctant merchants. But sometimes they dig in their heels. Either way, good luck.
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Old 23rd November 2012, 11:51 PM   #36
jlsem is offline jlsem  United States
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New drivers need quite a few hours of break-in before the bass shows up. The specifications given by reputable manufacturers are for a driver that has been broken in. A cabinet designed with T/S parameters in mind won't be right for a brand new driver.

John
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Old 24th November 2012, 12:52 AM   #37
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John, you might want to read what slr has posted.
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Old 25th November 2012, 12:17 AM   #38
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Dear GPA:

Please be the best we can get. We don't all want to buy stuff from Europe. Thanks!
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Old 17th February 2013, 10:57 PM   #39
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Was there ever a resolution to this. What was GPA's response? I've been looking at their products for a while and plan on building some, but if their customer service is this lacking I will look somewhere else. Too much money to accept a repair. They should have shipped a new one in my opinion.
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Old 25th April 2013, 02:21 PM   #40
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$1500 for one working driver - By Sheafer/slr 5000@diyAudio. What was the outcome with GPA problems?!
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