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Old 24th August 2017, 12:17 PM   #11
Osvaldo de Banfield is offline Osvaldo de Banfield  Argentina
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Jason and the others, thanks a lot for so giants efforts to give us this forum, and maintaining it working properly. Sincerely.
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Old 14th September 2017, 10:05 AM   #12
deanoUK is offline deanoUK  United Kingdom
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Some help please. I am not receiving all notifications.
Subscribed threads seem OK but I am subscribed to a number of forums and only get notifications from Vendor's Bazaar.

Tried changing my Email address and unsubscribing/re subscribing.
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Old 14th September 2017, 07:06 PM   #13
Cal Weldon is offline Cal Weldon  Canada
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There are system wide anomalies that are constantly being worked on. Thanks for your patience.
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Old 15th September 2017, 07:30 AM   #14
deanoUK is offline deanoUK  United Kingdom
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Quote:
Originally Posted by Cal Weldon View Post
There are system wide anomalies that are constantly being worked on. Thanks for your patience.
OK. Thanks.
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Old 17th September 2017, 07:25 AM   #15
Jason is offline Jason  Australia
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Quote:
Originally Posted by Cal Weldon View Post
There are system wide anomalies that are constantly being worked on. Thanks for your patience.
Actually, everything is working fine now, or should be.

Quote:
Originally Posted by deanoUK View Post
Some help please. I am not receiving all notifications.
Subscribed threads seem OK but I am subscribed to a number of forums and only get notifications from Vendor's Bazaar.

Tried changing my Email address and unsubscribing/re subscribing.
We're using a "enterprise" mail sending partner now, and they do block some addresses that usually cop a lot of spam, by default. For example anything that looks like a generic incoming email address like "admin@", "webmaster@", "sales@" etc.

Let me see what might be the issue in your case. I will get back to you privately.
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Old 17th September 2017, 07:32 AM   #16
Jason is offline Jason  Australia
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Dean, I just had a look at the email logs and can see that you did get a reply to this message just now. However, I can't see anything before that (Logs are kept for 10 days).

Please try unsubscribing and resubscribing to those threads, and if the problem persists, let me know via a PM with the thread ID of an example thread you're subscribed to.
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Old 17th September 2017, 08:11 AM   #17
deanoUK is offline deanoUK  United Kingdom
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Quote:
Originally Posted by Jason View Post
Dean, I just had a look at the email logs and can see that you did get a reply to this message just now. However, I can't see anything before that (Logs are kept for 10 days).

Please try unsubscribing and resubscribing to those threads, and if the problem persists, let me know via a PM with the thread ID of an example thread you're subscribed to.
Will do. Thanks for your help.
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Old 16th October 2017, 12:24 PM   #18
turk 182 is offline turk 182  Canada
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not sure why but not getting e-mail notifications again.
i'll try the unsubscribe, resubscribe thing to see.
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Old 18th October 2017, 09:31 PM   #19
KevinHeem is offline KevinHeem  United States
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I haven't been getting e-mail notification for over a week. I've checked everything I could think of in the control panel and it all seems ok...Am I missing something?
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Old 19th October 2017, 05:43 AM   #20
Jason is offline Jason  Australia
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Mail has been sending normally and everything is fully operational from our end (EDIT: No, actually 7% of our outgoing mail is bouncing), however it looks like Kevin your mail has been bouncing:

554 5.4.7 [internal] message timeout (last transfail: 451 4.3.0 [internal] Sending IP temporarily suspended)
553 5.3.0 alph143 DNSBL:ATTRBL 521< 35.163.237.243 >_is_blocked.For assistance forward this email to abuse_rbl@abuse-att.net

We are currently sending with SparkPost. I will contact them and find out why their IP is blocked.

Thanks for the heads up.

Last edited by Jason; 19th October 2017 at 05:49 AM. Reason: Added correction
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