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2017-02-20: Server Downtime Report
2017-02-20: Server Downtime Report
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Old 19th February 2017, 07:35 PM   #1
Jason is offline Jason  Australia
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2017-02-20: Server Downtime Report
Default 2017-02-20: Server Downtime Report

Database hung, and our useless managed server company restarted Apache but not MySQL, leaving the site with a "database unavailable" message on the front page until I woke up and was notified about the issue. They have promised multiple times to deal with this scenario properly, but failed to. I will yet again try to find a way to have them deal with this scenario.
 
Old 19th February 2017, 09:21 PM   #2
Pano is online now Pano  United States
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2017-02-20: Server Downtime Report
Thanks Jason. We saw the database error here in the USA late this morning
 
Old 19th February 2017, 11:49 PM   #3
Jason is offline Jason  Australia
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2017-02-20: Server Downtime Report
The source of their failure has been identified (The pertinent server notes for this case were "below the fold"), and hopefully next time this happens the issue will be resolved swiftly. Sorry for the downtime. Still looking to do a total hardware/software upgrade in a few months!

Last edited by Jason; 20th February 2017 at 12:17 AM.
 

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