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Bonsai 5th July 2013 06:55 AM

Lost my password
Hello, I have 3 computers and 1 iPad. I have lost my password and can only access DIY on one computer a the iPad.

Can you show me how to recover it?


Mooly 5th July 2013 07:00 AM

Hi Bonsai, can you not change your password to something new and then use that on all machines ?

Bonsai 6th July 2013 12:02 AM

Yes, that's what I want to do. But I don't remember my password. How do I change it/ reset it?


Cal Weldon 6th July 2013 12:26 AM

When you go to log in there is a 'forgot your password?' Click it.

Dude111 6th July 2013 03:32 AM

Yes that will send you an email where you can then reset it :)

Bonsai 9th July 2013 10:27 AM

Still not right. It is bringing my old, abandoned user name up. Please can you PM me Cal or Mooly. We need to kill my old username and let me change my password for Bonsai.


Mooly 9th July 2013 10:49 AM

PM sent

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