Anybody had problem ordering from BMM???

ChuckT · 2nd August 2006, 04:48 PM

I order 3 pairs of speaker from BMM-electronics almost a month ago.
I sent 5 mails asking about the status and not one reply. The sales Jean was very quick to take my order and take my payment, but after that, my god, not one single replies. Some service!!!

Does anybody had this experience from this company. I paid by paypal, is there way to cancel my payment?

...Chuck T

FrancoB · 2nd August 2006, 04:56 PM

It varies. I had an order that took ages. But my last order shipped within three days.

Their communication is not up with their webdesign skills, that's for sure.

I hope everything will work out just fine for you. Maybe he reads this thread and decides to do something about it.

Good luck,

Franco

ChuckT · 2nd August 2006, 05:26 PM

Oh, good.
So you did receive goods from this company, then I'll wait a bit longer.
I think they don't know how to handle back-order stuff.
Thanks.

Bas Horneman · 2nd August 2006, 05:41 PM

Quote:

BMM-electronics

In the Netherlands? Yes..I've ordered from them before and paid by paypal. Got not one email. But my stuff arrived in the mail a week later. Somehow a LOT of dutch companies disregard email completely.

Regards,
Bas

ChuckT · 3rd August 2006, 02:54 AM

You mean they are selective in replying.

They were very responsive when I ask to add more goods to my existing order.
I don't think that is the way to run an on-line company as email might be the only form of customer contact. And I can tell you I would paid more for a bit more service.

montreal · 6th August 2006, 04:41 AM

Chuck T,

If you are no longer subscribed to the thread you created a while back about "Inside Sony AVD-S10", could you kindly link to:

http://www.diyaudio.com/forums/showt...851#post976851

I tried to email you but it is not active.

Thanks

2nd August 2006, 04:48 PM	#1
ChuckT diyAudio Member Join Date: Nov 2002 Location: HK	Anybody had problem ordering from BMM??? I order 3 pairs of speaker from BMM-electronics almost a month ago. I sent 5 mails asking about the status and not one reply. The sales Jean was very quick to take my order and take my payment, but after that, my god, not one single replies. Some service!!! Does anybody had this experience from this company. I paid by paypal, is there way to cancel my payment? ...Chuck T

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2nd August 2006, 04:56 PM	#2
FrancoB diyAudio Member Join Date: Jan 2002 Location: Europe	It varies. I had an order that took ages. But my last order shipped within three days. Their communication is not up with their webdesign skills, that's for sure. I hope everything will work out just fine for you. Maybe he reads this thread and decides to do something about it. Good luck, Franco

2nd August 2006, 05:26 PM	#3
ChuckT diyAudio Member Join Date: Nov 2002 Location: HK	Oh, good. So you did receive goods from this company, then I'll wait a bit longer. I think they don't know how to handle back-order stuff. Thanks.

3rd August 2006, 02:54 AM	#5
ChuckT diyAudio Member Join Date: Nov 2002 Location: HK	You mean they are selective in replying. They were very responsive when I ask to add more goods to my existing order. I don't think that is the way to run an on-line company as email might be the only form of customer contact. And I can tell you I would paid more for a bit more service.

6th August 2006, 04:41 AM	#6
montreal diyAudio Member Join Date: Dec 2003 Location: Montreal, Canada	Chuck T, If you are no longer subscribed to the thread you created a while back about "Inside Sony AVD-S10", could you kindly link to: http://www.diyaudio.com/forums/showt...851#post976851 I tried to email you but it is not active. Thanks

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