Anybody had problem ordering from BMM??? - diyAudio
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Old 2nd August 2006, 04:48 PM   #1
diyAudio Member
Join Date: Nov 2002
Location: HK
Default Anybody had problem ordering from BMM???

I order 3 pairs of speaker from BMM-electronics almost a month ago.
I sent 5 mails asking about the status and not one reply. The sales Jean was very quick to take my order and take my payment, but after that, my god, not one single replies. Some service!!!

Does anybody had this experience from this company. I paid by paypal, is there way to cancel my payment?

...Chuck T
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Old 2nd August 2006, 04:56 PM   #2
diyAudio Member
Join Date: Jan 2002
Location: Europe
It varies. I had an order that took ages. But my last order shipped within three days.

Their communication is not up with their webdesign skills, that's for sure.

I hope everything will work out just fine for you. Maybe he reads this thread and decides to do something about it.

Good luck,

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Old 2nd August 2006, 05:26 PM   #3
diyAudio Member
Join Date: Nov 2002
Location: HK
Oh, good.
So you did receive goods from this company, then I'll wait a bit longer.
I think they don't know how to handle back-order stuff.
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Old 2nd August 2006, 05:41 PM   #4
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Bas Horneman's Avatar
Join Date: Apr 2002
Location: The Netherlands
Blog Entries: 18
In the Netherlands? Yes..I've ordered from them before and paid by paypal. Got not one email. But my stuff arrived in the mail a week later. Somehow a LOT of dutch companies disregard email completely.

If you can see the speaker cone's not hifi.
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Old 3rd August 2006, 02:54 AM   #5
diyAudio Member
Join Date: Nov 2002
Location: HK
You mean they are selective in replying.

They were very responsive when I ask to add more goods to my existing order.
I don't think that is the way to run an on-line company as email might be the only form of customer contact. And I can tell you I would paid more for a bit more service.
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Old 6th August 2006, 04:41 AM   #6
diyAudio Member
Join Date: Dec 2003
Location: Montreal, Canada
Chuck T,

If you are no longer subscribed to the thread you created a while back about "Inside Sony AVD-S10", could you kindly link to:

I tried to email you but it is not active.

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