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Old 8th September 2005, 10:26 PM   #1
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Default you computer gurus out there HELP

Hello all,
I need some help from you computer gurus out there.

Here is my problem, I have not used my computer for 2 months it was stored in a closet while I was gone for the summer. Now that I am back at school I am using it again but now none of the optical drives are working. In system devices in Windows there is an exclamation sign on the name of the drives. I replaced the cable which did not help, I ran the PC with the drives dissconnected, turned off, reconnected and turned on the pc and still no fix. I reinstalled the mobo (Asus P4B-LX) chipset drivers and no results.

Right now I am thinking a BIOS upgrade might help, or a windows reinstall, but the installation CD always formats the hard drive and I have no chioce (its a SONY VAIO PCV RX 550).


I am pretty much out of ideas, can someone help me out?


Thanks
Lawrence
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Old 8th September 2005, 10:41 PM   #2
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What's the operating system? Are the opticals connected together to a single IDE port? First thing that comes to mind is a defect CD player. Try each of them separately.

/Hugo
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Old 8th September 2005, 11:20 PM   #3
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OS is Windows XP home edition with SP2.

Both opticals (CD-RW and DVD-ROM) are both on the secondary IDE. I tried another CD-ROM and there was the same problem. I tried the same CD-ROM in the slave of the primary IDE and no change.


Thanks

Lawrence
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Old 9th September 2005, 12:12 AM   #4
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Default Re: you computer gurus out there HELP

Quote:
Originally posted by lawbadman
...but the installation CD always formats the hard drive...
I take it that means you are able to boot from CD alright? If so, then that demonstrates that the hardware is probably ok.

Have you tried deleting the drives in the device manager, then rebooting?

Is it only the drives that have exclamation marks next to them, or any other hardware too?

Have you tried using 'system restore' to go back to a point when it was working previously?
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Old 9th September 2005, 12:52 AM   #5
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I don't do Windows, but if your BIOS code was fine two months ago, it's fine now. Don't go changing things willy-nilly, that's poor diagnostics.

Isolate and test. Find the defective component (probably the OS ) -- and replace it.

Wes
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Old 9th September 2005, 12:55 AM   #6
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Replace the MoBo battery. Your OS has nothing to do with the hardware, there is a static driver base in the BIOS that boots all hardware before even your OS is installed at the P.O.S.T.

An exclamation is usually the windows drivers for that particular unit but since you are using a sony i would assume it is diagnostic on a defective driver that isnt actually defective.

Lastly go to RPC1.com download the utility for Drive identification get the driver 'specifically' for the drive that is claims it is and re-install the OS driver. I still dont think that is the problem though. Make sure to reboot before you get all funky about no changes in system ID.
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Old 9th September 2005, 08:34 PM   #7
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Thanks for the suggestions,
In device manager I deleted the drive, and restarted the PC without the drive connected. Turned off again, connected the drive, turned on the PC and still the same problem.
Replacing the mobo battery did not help.
I upgraded the firmware of the DVD rom drive fine in DOS, but I had to use a boot disk to get into DOS. I tried Command Prompt in Windows but the upgrade software reported that it could not find the drive.
So now I know that it is a Widows problem.
Now I have to reinstall Windows without having an extra harddrive to backup my stuff

Oh well


Thanks Guys

Lawrence
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Old 9th September 2005, 08:41 PM   #8
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Are the drives recognized in safe mode?

As a last resort you could try 'System recovery', if enabled.

/Hugo
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Old 9th September 2005, 08:50 PM   #9
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Try this:

/Hugo
Attached Files
File Type: zip regfix xp2k for corrupt opticals.zip (335 Bytes, 9 views)
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Old 9th September 2005, 09:01 PM   #10
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Here is some more info:
http://support.microsoft.com/default...duct=winxp#kb1

/Hugo
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