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Old 20th May 2005, 12:33 PM   #1
diyAudio Member
Join Date: Feb 2005
Location: macon,ga
Exclamation UPS Anonymous-Don't they have the best service!!!

Holding classes for people that are addicted to there great service and can't stop using them.

I was just curious if UPS are dumbasses in your area the way they are here in ga.

I call to have a package held everytime ups is used--which i use fedex most of the time now--the center tells me that i have to call the 800# and do a same day held.Well that is BS--Let me tell you why--

They hold my packages all the time and i still have to go through there song and dance everytime i have a new package-now it is maybe twice a month.

And when i call the 800#they say they can not hold the package untill it is scanned--even though you can see on the internet what time it arrived in that location--If you wait for the package to be scanned {it is too late then}

Because at that time it is sorted and put on the truck for delievery and then the info is uploaded to ups.

If you ask yourself--why dosnt this guy just let them deliver.

I have had many packages in the past that were suppose to be signed for by me--left on my doorstep--without being signed for-- to be stolen or rained on later.

I don't know how ups operates in your area,but i would like to know.Because here---in MACON,GA they still are on the-- good ol buddy system--

I talk to people that pick there packages up there that are held for them--they did not have a problem--Maybe there son or friend works there..HUH--i wonder if that is in the ups manual for employment.

Fedex--atleast in this area always seems to be much more Professional --and i have never had a claim with fedex.

The last claim i had with ups --i had my attorny call there corp office and it was paid right away.After i was put on hold by them for 2 months.The attorny did this for free-----

I quess this is more of a rant--but i know there have to be other people out there that have had problems with ups --

I do not use ups at all any more ,but they are companies that will only ship using ups.So then i am forced to deal with with them once again.

regards from an X ups user
In the beginning there was music
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Old 20th May 2005, 01:16 PM   #2
diyAudio Member
Join Date: Feb 2005
Location: macon,ga
Well now---an update for this morning--9:00 est--usa

I called to have a package held for me early this morning---a teac amp from vinni at red wine audio he had modified for me--Just to find out it is on there truck for delivery.What a joke they are.

Just in case anyone reading this would like the ups private # in macon ,ga it is----*-***-***-****

I just wanted to make there private number--- public because of the Good Samaritan i am.

In the beginning there was music
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Old 20th May 2005, 01:24 PM   #3
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jackinnj's Avatar
Join Date: Apr 2002
Location: Llanddewi Brefi, NJ
Default FedEx is just as bad

they swear a shipment was received here -- but there was no signature --

i have a friend who's an art dealer -- lost a $50,000 book courtesy of FedEx -- same problem, they "ring and run" without getting the required signature. a courier would have been better.

fwiw I have not yet lost a package with the USPost Office -- although I did have one damamged.
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Old 20th May 2005, 01:46 PM   #4
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Location: The Netherlands
Blog Entries: 18

I edited out the private number. Even though it is from a company that is apparently abominable. Can't have that on our site.

If you can see the speaker cone's not hifi.
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Old 20th May 2005, 03:55 PM   #5
diyAudio Member
Join Date: Feb 2005
Location: macon,ga
Originally posted by Bas Horneman

I edited out the private number. Even though it is from a company that is apparently abominable. Can't have that on our site.


No problem.

There was nothing wrong with me posting the number--it is a public number--they just do not list it in the phone book.Well if anyone here for what ever reason would want the number then just e-mail me.

In the beginning there was music
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Old 20th May 2005, 04:49 PM   #6
Apex Jr is offline Apex Jr  United States
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Join Date: Jun 2002
Location: Torrance, Calif
Default UPS

I use UPS for shippments I can't ship priority mail
I have it picked up and am on a weekly pickup.
I've had my share of problems and a few times I got
stuck with a loss but there tracking system has helped me.
There is another reason I am still with UPS. They will
pickup at a residential house which is where I'm based.
I'm not always at any of my warehouses and I don't
want to leave packages out for the taking. FedEx and
DHL will not pickup at a house. They all will deliver.
Steve @ Apex Jr.
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Old 21st May 2005, 05:31 AM   #7
Enzo is offline Enzo  United States
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Join Date: Sep 2004
Location: Lansing, Michigan
I am in a medium size city, Lansing Michigan, with about 400,000 population in the area. Just for a size comparison, included in that is a major university, the state government, and several general motors car plants. SO the package shippers do a lot of volume.

I have always found UPS to be efficient and professional. If they show up when I am away from the shop, they leave a note, and I can go online and redirect it to stay there for pickup if I want. The reason they want everything to run through the central system is that that is how they keep track of things. Everything left on the truck at night is scanned back in, and scanned back out in the morning next. You can find out where the package is at all times that way. Joe the driver cannot drop it off to you on his way home even if he is your next door neighbor because then the package is out of control of the system.

I have had no trouble sending UPS a standing order to hold for pickup anything sent to my address. I do this at times when I know the shop will be unmanned during normal delivery hours.

Fedex on the other hand used to come to my door and leave packages on the step in front of it - a commercial storefront on a busy urban street, and they are leaving electronic parts and equipment sitting there for anyone to take. After I scolded them and asked that all deliveries be held and a note left, the next time they left my package at another business across the parking lot. I didn't know the people there, and their hours were not mine, and it was only because someone from that business saw me one night and said there was a package been sitting there for a week or so and did I want it. That soured me on Fedex for a while.
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Old 22nd May 2005, 02:30 PM   #8
diyAudio Member
Join Date: Feb 2005
Location: macon,ga
Just goes to show you how different these services are across the country.

You can see what i mean about ups--call there 800# and tell them you want a same day held--see what they say.Now if you know someone thats works at the depot i could see them holding packages for you.
In the beginning there was music
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Old 22nd May 2005, 03:05 PM   #9
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Location: Portland,Oregon
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I dunno about holding/delivery here....but..

I've had 2 friends that worked at the local UPS warehouse..
I'll never use them for anything fragile.

Both of my friends told me that they would *throw* the packages across the room into assorted bins as they come off the conveyor to be delivered to the respective places.
Frightening to think that some 17yo kid just tossed your quad of 300B's across the room,while daydreaming about being Michael Jordan.
Or that he may have just kicked your pacakge across the floor,cause he was too lazy to pick it up.

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Old 22nd May 2005, 03:32 PM   #10
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Michi124's Avatar
Join Date: Dec 2003
Location: Berlin, Germany

do you really think, *any* of the other parcel services around the world
would handle your package in a less brutal way?
Brutalized by bass
and terrorized by treble...
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