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Old 14th September 2004, 07:20 PM   #1
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Default Windows XP SP2

Hi all,

I know, this is no audio topic, but I'm getting desperate and take the chance anybody can give me a pointer. I have upgraded my WinXP Professional to SP2, and can no longer access my email and provider home webpage. My system connects to the server, but after 20 secs or so give the message: connection to server was disrupted. I can access anything else on the web, including diyAudio (thank Gerald for that!).

My helpdesk says, yep, many people that upgraded to SP2 have the same or a similar problem, and no, we will not provide help desk service for a MS problem.

I de-installed SP2, even did a system restore to before the SP2 installation, to no avail.

Anybody had a similar problem, and/or what can I do other than a complete re-install (gasp) of my system?

Jan Didden
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Old 14th September 2004, 07:27 PM   #2
ergo is offline ergo  Estonia
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I did a SP2 install also about a week ago. It seems that the XP internal firewall is tightened a lot by default after installing SP2.

You should see the shield like icon in system tray that bugs you about security all the time. Open it and try to disable all the firewall functions.

Also check Control panel - > Network Connections -> Local area connection -> properties -> Advanced -> windows firewall settings -> change it to disabled.

Might help but it's just a hunch.

Ergo
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Old 14th September 2004, 07:29 PM   #3
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Default XPSP2 blues

Which provider?

I could have look at required ports and report back.

Regards

edit: In the mean time you could try using a public proxy.

213.201.177.75 port 80. This is the dutch Novaxess proxy.

Configure this in IE6 at tools | internet options | connections | Lan settings.
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Old 14th September 2004, 07:56 PM   #4
UrSv is offline UrSv  Sweden
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Janneman, check this if you haven't already:

http://support.microsoft.com/default...b;en-us;870700
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Old 14th September 2004, 07:56 PM   #5
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Johannes, I never use fresh updates of any kind especially not system software. It goes both for Macintosh and PC. I let the computer nerds bug test it for me first, a couple of months before I start to think about updating. So far I have read that there are lot's of problems with SP2 so I'll wait because right now I have now problems with XP.
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Old 14th September 2004, 08:06 PM   #6
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Usvr, Per-Anders, Ergo, ritrion,

Thanks for the tips, I'll try them tomorrow (getting late now). I should have done it like Per, just let the other suckers discover the problems...
The funny thing is that I de-installed SP2 and did a restore but still have the problem. Maybe some of the settings were not restored.

I searched some forums and one guy had the same problem. His solution: de-install outlook and use 'email2pop'..

ritrion: My service provider is pt.lu. But I am not sure I can follow you.

Jan Didden
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Old 14th September 2004, 08:29 PM   #7
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Jan,

www.pt.lu is accessible from my XP_SP2 pc with firewall enabled.
Even from behind my ISA server. No funny stuff (java, macromedia
activex or whatever) blocking things up on their homepage.

if "de-install outlook ... " means uninstalling outlook express (not
office outlook), you could consider uninstalling IE6 and related
components (outlook express 6 is part off...)
Download and reinstall IE6 SP1, and all (registry) settings should
be restored.

Make sure to save your favourites, mail etc. before you do this.
I am sure you have proper backups, as all of us do

Regards
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Old 14th September 2004, 08:35 PM   #8
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Yes, that I can try. And, as a matter of fact, I DO have backups. Once a week, external HD

Jan Didden

Edit: If I uninstall IE6, how do I then download a new version??
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Old 14th September 2004, 08:51 PM   #9
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Quote:
If I uninstall IE6, how do I then download a new version??
What a great opportunity to switch to Opera
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Old 14th September 2004, 09:05 PM   #10
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Jan,

Make sure you have your XP CD handy.
Remove IE using control panel | add/remove programs
| add remove windows components.
Deselect IE and OE. confirm via OK and restart.

reinstall from CD in the same manner (selecting IE and OE). connect to internet
Go to www.microsoft.com/downloads | internet
you can download the IE6 preloader, which will guide you
through the rest of the setup. The preloader will get you the
rest (most) of the required software.

Regards
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