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Old 30th November 2012, 10:49 PM   #11
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Classis reseller problems.
It costs money to hold stock hence lots of items out of stock.

And the "just send him what we have got" syndrome.
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Old 10th December 2012, 07:07 PM   #12
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Update, I got my stuff a week ago but they never responded to me during or after the process. Obviously someone is actively working there, because nothing was missing from my pretty complex order.
What is sad is that they have a wide selection of components and now I don't dare to use their services in a while.
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Old 19th November 2013, 01:26 PM   #13
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Default Europe Audio

I have seen the comments about Europe Audio and my own experience bears them out. My suggestion is that potential customers should read the experiences of others and then decide if they wish to use the company. In the meantime my son is short of materials to complete his Design Technology project.
Does anyone know a telephone number that gets answered in this company, the one on the website certainly does not.
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Old 19th November 2013, 02:01 PM   #14
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I haven't used Europe audio, the drivers i sought were out of stock temporarily, so i ordered from Strassacker instead. Ive not had an issue with their service. Europe audio has some drivers that i couldn't find elsewhere though, but in wary of backorder situations from previous experiences with RS
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Old 19th November 2013, 02:07 PM   #15
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There is talk about EA on a Dutch forum too. Be carefull with this company...
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Old 19th November 2013, 04:56 PM   #16
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I wasn't giving an opinion about EA, merely stating that i avoid backorders to avoid disappointment such as new stock remaining unavailable indefinitely. Plus i like the Strassacker availability measures.
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Old 19th November 2013, 05:35 PM   #17
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I had a terrible experience with them as well, especially their inability to reply to even a single email (of which there were many).

After 4 weeks of no response, I finally gave up and filed a PayPal claim - lo and behold I got a tracking number. To this day I've had no actual Email interaction with them. I will NEVER deal with them again.
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Old 19th November 2013, 05:46 PM   #18
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Quote:
Originally Posted by mondogenerator View Post
I wasn't giving an opinion about EA, ...
I wasn't giving an opinion either :-)
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Old 19th November 2013, 06:02 PM   #19
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I haven't used them so I'm not in a fair position to have an opinion, but the doubts of others have been enough to stop me using EA.
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Old 13th December 2013, 07:33 AM   #20
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Angry bmmEA

I had ordered some equipment from EA 3 years ago and no problem.
Recently, I ordered some more equipment making sure to order only "in stock" items.
No luck; after 2 weeks some speakers had changed to back order and after 4 weeks still no sign of delivery.
Tried to email and phone, no answer?
So cancelled order with Paypal.
Will not bother with them anymore.Click the image to open in full size.
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