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Old 30th December 2009, 10:35 PM   #1
diyAudio Member
 
Join Date: Oct 2009
Location: Tasmania
Default Parts Express is not working?

Is anyone else having trouble accessing PE?

Is it just a new year update that I missed?

Internet Explorer keeps saying the link is broken when I click on the Google result. I haven't tried Firefox yet. (I'm in Australia, so if others are having problems, please post )
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Old 30th December 2009, 10:43 PM   #2
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Join Date: Aug 2008
I have IE8 and it is working fine for me.
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Old 30th December 2009, 11:10 PM   #3
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Join Date: Apr 2009
I have the same problem last 2-3 days. Whichever browser i tried I couldn't vist the site. Tried pinging but i cannot reach it.

Located in Cyprus (Europe)
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Old 31st December 2009, 10:04 AM   #5
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Join Date: Apr 2009
Still unable to access. Maybe it's only a problem when trying to access it outside USA?
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Old 31st December 2009, 10:23 AM   #6
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Join Date: Sep 2004
Hmmmm, server doesn't respond to a direct request, but using a USA proxy makes it come through.

They have a lot of outside-USA commercial accounts to block without notice. I think their BW provider is having issues.

Cheers!

** edit **

Using DiG gets through directly from Canada OK... sounds like a port blocking or misconfiguration issue...

** more info**

Traceroute command gets from me to there in six hops, almost completely unimpeded.

Last edited by Geek; 31st December 2009 at 10:37 AM.
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Old 31st December 2009, 10:47 AM   #7
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Join Date: Apr 2009
traceroute for me takes 19 hops. Maybe it's not port blocking? Maybe a problem in their apps configuration as you describe? Does anyone have a contact email so we can inform them?
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Old 31st December 2009, 04:42 PM   #8
bwaslo is offline bwaslo  United States
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Location: Cinciinati, OH
They know about it and are working to solve the problem already.
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Old 4th January 2010, 01:39 AM   #9
huy5005 is offline huy5005  Canada
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Join Date: Dec 2007
I still have problems accessing parts express. Jan 3, 2010

Last edited by huy5005; 4th January 2010 at 01:48 AM.
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Old 4th January 2010, 02:01 AM   #10
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They obviously don't give a hoot about us with commercial accounts!
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