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Old 13th September 2008, 11:43 AM   #1
Anzgar is offline Anzgar  Sweden
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Location: Stockholm, Sweden
Default Need to get in touche w Lars Clausen.dexa.dk,New ClasseD

Hi everybody,

I purchashed six newclassed sets 400W and built three amps which all have been working perfectly (2 for my friends and one for myself).Until a few days ago one of my modules stopped working and has full negative voltage at the output.
I need to get some assistance from Lars to fix the problem but I have got no mail responce from either Lars or Brenda.
Can anyone give me a working email address where to get in contact with Lars Clausen, please?

Anzgar
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Old 13th September 2008, 12:00 PM   #2
lineup is offline lineup  Sweden
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Join Date: Dec 2005
Location: the north
i guess you have tried all mail addresses
at
http://www.newclassd.com/

How long time, how many days, has you tried to get into contact?
And waited for reply.

Quote:
Contact Information
NewClassD is a subsidary of Dexa Technologies ApS.

E-Mail (Developments): lc@dexa.dk
E-Mail (Shipping): brenda@dexa.dk


NewClassD
DEXA Technologies ApS
Christiansgade 1
DK 7500 Holstebro
Denmark
Tel: +45 96109102
VAT no 27966020
Quote:
30 day refund: Should you for any reason regret your purchase, you can return it within 30 days for a full refund of your goods value and Shipping costs. The return shipment is assumed to be your own expense.

Warranty Claim: There is a 2 year warranty claim against any defects that can be referred to fabrication error, faulty instructions, or any other defect on the product, providing that instructions have been observed and followed. The warranty is strictly limited to replacement or refund of the product, delivered by NewClassD.
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Old 13th September 2008, 12:05 PM   #3
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Join Date: Oct 2003
Location: The Lab
I'm right here :-)

In case of a malfunction, the procedure is simple:

Send the defective module to us, with your return address, and we will immediately send you a new replacement module, free of charge.
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