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Old 2nd September 2012, 06:41 PM   #31
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Join Date: Nov 2006
Location: Lyon
Yes that's the correct zone but forget about it by now.
Try first to disable AVG and check if your Windows Update is running OK.

Last edited by korben69; 2nd September 2012 at 06:46 PM.
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Old 2nd September 2012, 06:46 PM   #32
AndrewT is offline AndrewT  Scotland
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I opened AVG.
I can't see how to turn it off.
Most of the features are "active".
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Old 2nd September 2012, 06:49 PM   #33
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You might have an AVG icon in the right section of the bottom task bar, try to right click on it.
I don't use AVG... try to read the FAQ section - about disabling temporarily the app - on the editor website.

Last edited by korben69; 2nd September 2012 at 06:52 PM.
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Old 2nd September 2012, 06:52 PM   #34
AndrewT is offline AndrewT  Scotland
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I have AVG shortcut icon on desktop. That's what I opened.
But I can't see a menu to switch off or disable or shutdown

I know if I do CTRL+ALT+DEL I will be able to see all the files that are running, but AVG has lots of entries.

Since I have a wide screen I have moved the bottom bar to the side.
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Old 2nd September 2012, 06:55 PM   #35
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You've launched the application, but it stays/remains resident as it starts automatically.
Have a look about disabling temporarily the app on the FAQ editor website.
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Old 2nd September 2012, 06:58 PM   #36
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I'm sorry Andrew but I've to leave, I'll check tomorrow your progresses.

After disabling AVG protection, try again your Windows Update service.
If it doesn't work, something is broken and I might suggest you to have a look there :
Troubleshoot problems with installing updates - WindowsUpdate_dt000
This might be usefull

Last edited by korben69; 2nd September 2012 at 07:00 PM.
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Old 2nd September 2012, 07:00 PM   #37
AndrewT is offline AndrewT  Scotland
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Join Date: Jul 2004
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google found that as first hit.
Now all the features are red.
Until restart.

I will retry update, but I will shut down here first.
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Old 2nd September 2012, 07:03 PM   #38
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Right, but have you found how to stop AVG ?
I'll be back tomorrow.

Regards

Phil
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Old 2nd September 2012, 07:11 PM   #39
AndrewT is offline AndrewT  Scotland
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Yes AVG is disabled until I do a restart.
All the features are now red.

win update failed via IE.
Service not available.
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Old 2nd September 2012, 07:17 PM   #40
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Try post#36 link to fix it.
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