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Old 2nd September 2012, 06:08 PM   #21
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OK, so your Internet connexion is alive.
Is your W7 licence activated ?
What browser do you use ?
Do you have a firewall installed ?

Last edited by korben69; 2nd September 2012 at 06:13 PM.
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Old 2nd September 2012, 06:16 PM   #22
AndrewT is offline AndrewT  Scotland
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I can't remember if Win7 is activated. How do I check?
I'm using IE for the update. I discovered when I opened this thread that using other browsers can stop update.
I normally use Firefox.
How do I check Firewall?
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Old 2nd September 2012, 06:17 PM   #23
KP11520 is offline KP11520  United States
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Something you can try with the XP PC:

Restart it and as it is booting up, keep hitting the F8 key until it brings you to a list of options.

Choose: Safe Mode with Networking.

When all is loaded up, go to IE and click on "Tools" and then in the dropdown menu, click on Windows update.

Go through the steps of any updates recommended and hopefully that will get you started in the right direction towards a stable PC until you extract what you want.

Then run any Virus scans you have installed.

Then download and run the free version of Malwarebytes: Malwarebytes Anti-Malware Download

After you extract all you want onto the new PC, then wipe the HD, reload XP, drivers, apps and all the updates and it will perform like new again! Still a great backup computer

I hope this helps!
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Old 2nd September 2012, 06:20 PM   #24
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W7 activated : Explorer / Computer Right Click on "Properties" (approximative as I have French W7)

IE is natively associated with Windows Update service, lauched when you type "windows update" in Start / Execute menu.
Forget Firefox for Windows Update services. Great for other surfing purposes.

Firewall (internal W7 service) : Start / Execute type "services.msc" and then browse "firewall".
Are you runing another protection utility ?

You can stop it for a while, automatic start activated by default.
Could be slightly different as I've got French W7 version... approximative traduction

Last edited by korben69; 2nd September 2012 at 06:30 PM.
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Old 2nd September 2012, 06:30 PM   #25
AndrewT is offline AndrewT  Scotland
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properties shows :
Windows 7 Home Premium
Service Pack 1
64-bit
Windows is activated
Product code ID xxxxxxxx etc.
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Last edited by AndrewT; 2nd September 2012 at 06:39 PM.
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Old 2nd September 2012, 06:33 PM   #26
AndrewT is offline AndrewT  Scotland
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I don't understand the firewall checking instructions.
Where is start execute?

I have freeware AVG.
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Old 2nd September 2012, 06:34 PM   #27
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Great your version is activated.
Next question : do you have another protection utility running ? (except internal W7 Firewall)
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Old 2nd September 2012, 06:36 PM   #28
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When you click on Start you've got an empty zone where you can type commands such as searching programs and/or files.
Try to disable AVG during your update attempts.
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Old 2nd September 2012, 06:37 PM   #29
AndrewT is offline AndrewT  Scotland
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Yes, you missed post26.
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Old 2nd September 2012, 06:39 PM   #30
AndrewT is offline AndrewT  Scotland
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That says search programs and files.
is that what you mean?
What do I type in there?
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