Recent change with Mouser shipping
Just a heads up for folks ordering stuff from Mouser.
So, I order lots of parts from the big suppliers, usually one order/week or so from both Digikey and Mouser, plus various other vendors.
When I need a delivery from DK or Mouser quickly and the weight is not that great, I choose USPS Priority Mail, which I find to be quite cost effective and faster (2-3 days) than either UPS or FedEx Ground (usually 1 full week).
So, last week I needed some resistor for a pending order, so I needed than relatively quickly. I ordered from Mouser and spec'd "Priority Mail/w Tracker" on the checkout page from the shipping type drop-down, as usual. Invoice says same.
Turns out, they have a new policy whereby they automatically, depending on distance, send USPS orders via DHL instead, which is supposed to be as fast and provide better tracking. It's not, and does not. This is a new service from DHL and USPS called DHL@home. There is tracking, but now my package has taken a week to arrive (still not here yet, actually), rather than the normal 2-3 days. Also, the tracker doesn't even estimate an arrival time, so how is it better than USPS? Also, there is nothing about this on the site; I found out from customer service (which as always are very helpful folks, seriously).
My plan is, in the future, to specifically request that this service not be used, in the "Special Order Instructions" textbox. Hopefully that will work. I will report back.
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