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Old 21st December 2012, 04:53 AM   #1
Pocoyo is offline Pocoyo  Indonesia
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Hi

i bought 2 BA 3B PCB sent by royal mail 24/11/12
as they are now more than a month in shipping
looks like i need to track them (usually 2-3 weeks)
i can track them here when the package arrive

can i get the tracking number ?

BR
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Old 24th December 2012, 08:37 AM   #2
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Quote:
Originally Posted by Pocoyo View Post
Hi

i bought 2 BA 3B PCB sent by royal mail 24/11/12
as they are now more than a month in shipping
looks like i need to track them (usually 2-3 weeks)
i can track them here when the package arrive

can i get the tracking number ?

BR
Kindly check your inbox. The diyAudio customer care has sent you an explanation about your delivery and tracking services. Furthermore, the festive season is here so please expect a delay. Another email has also been sent to furnish you a copy of the invoice as per your request. Thank you for your patience and understanding.
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Old 27th December 2012, 07:25 AM   #3
Pocoyo is offline Pocoyo  Indonesia
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Location: Indonesia
hi helpdesk

i can wait for delay and it is ok for me too if it is lost
(well i will make hard wiring this time)

but if i can give you suggestion, please give the buyer
registered number from shipping invoice (post office),
this will be a little trouble for you but safe you later,
you must give update in paypal shipping information too

Like this registered number RR01517184ID
the seller can track with post office web in their country
the buyer can track the item when arrived in his country

the other thing paypal will refund money if buyer complaint
and you didnt update the shipping information (in 45 days)
so keep the business safety ( I will not complain you )

best regards
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Last edited by Pocoyo; 27th December 2012 at 07:37 AM.
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Old 28th December 2012, 07:10 AM   #4
Jason is offline Jason  Australia
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Hi Pocoyo! We do actually include tracking information in all our communications, when the customer chooses a shipping method that has tracking. Royal Mail is the only shipping method we offer that doesn't have any kind of tracking at all (as far as I am aware), but we still offer it so you can have that as a cheap option. I'll see if we can make it clear that there is no tracking with Royal Mail - thanks for the feedback.
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