Denon 3910 Analog outputs stopped working? Why?

[mikewoodkozar]

Ok so i am obviously new to this forum and any help would be greatly appreciated.

I have a Denon 3910.

If i put in a standard CD it plays the first track flawlessly out of the analog outputs directly into my B&K AVR202.

When it gets to track 2, no audio comes out of the analog outputs, not the dedicated 2 channel ones nor the R L channels have any audio after track one.

If i push buttons like fast forward skip or even if i push the pure direct button the audio drops out immediately...

BUT the digital outputs are still putting out audio...

I cannot seem to figure this out, i have played with every setting on the unit, i even downloaded the latest firmware and successfully installed that via the three discs as instructed by Denon. That made no difference.

I have tried resetting it via the reset procedure numerous times and still not solving my problem.

Any help at all would be great!

[Mooly]

Your description of the problem smacks of a software or user setting issue. It sounds a little bizarre... do Denon have a customer support helpline ? Is it under warranty ?

Does any symbol etc change on the display as it goes past track 1 ?

I would assume a "reset" returns it to out of the box condition... dunno... it's one of those things you need in front of you to get a feel for whats happening.

[rrrremus]

Follow Mooly's advice and contact Denon support. From your description i would suspect the output muting circuitry.
The muting circuitry would operate at the end of a track or silence between tracks, and also when you press buttons to search and skip aso.
Maybe once activated, it remains activated.