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Old 31st July 2013, 10:13 PM   #1
ahlfont is offline ahlfont  Sweden
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Question 41Hz ordering issues

Hello!
I'm new here but have read a lot of, and been inspired by, Saturnus Boominator-thread. I started building my own boombox that was meant to be fitted with an Amp32 from 41Hz. Unfortunately I have problems getting what I order from them. During the summer I have ordered and payed for a total of four Amp32s but getting no deliveries and only strange responds from the site administrator. Can anyone here confirm that they have bought something from 41Hz this summer and actually got what they ordered, or is the shop down for business?

/J
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Old 1st August 2013, 12:12 PM   #2
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I bought an AMP6 with no difficulties

BJ
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Old 1st August 2013, 09:33 PM   #3
ahlfont is offline ahlfont  Sweden
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Ok. Might just be bad luck for me then. I don't get to register on their forum either. Seems like the guys at 41Hz don't like me. They like my money though...
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Old 1st August 2013, 09:54 PM   #4
tinitus is offline tinitus  Europe
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can't be right ...

I hope this is based on a misunderstanding
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Old 1st August 2013, 10:16 PM   #5
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There are a number of complaints about lack of communication and no stock issues.
A good idea to leave this company well alone or make sure all payments are via paypal or visa.
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Old 1st August 2013, 10:29 PM   #6
ahlfont is offline ahlfont  Sweden
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I sure hope so and hopefully we'll sort it out. I'd still like to have the amps. But based on the responds I doubt it.
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Old 2nd August 2013, 03:36 PM   #7
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I have never been able to register on the 41hz forum, I have tried twice with two different logins. Its frustrating not to be able to work through problems with the kits with other users...

*JP*
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Old 30th August 2013, 11:35 AM   #8
cossaro is offline cossaro  Italy
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I bought a kit AMP 15 PS-XP ...
delayed delivery of availability, incomplete instructions, BOM list and distracting, never any response by the administrator, download documentation difficult, impossible to register in the forum. A bad club.

I had to look in the datasheet of the Tripath what was missing

at the end of the card works fine ... but not with their help.

in my experience you do not buy from them
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Old 2nd September 2013, 04:42 AM   #9
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41hz is so 2006. Things have come a long way since then. I hated their kits and found their old forum full of people who had problems, problems that were blamed on buyers' inexperience. Documentation was scant and the website was cumbersome. It's an obvious side project controlled by someone who has better things to do. There was an air of masochism. If you want to 'challenge' yourself with diy then their kits are a great way to do so. But be prepared for a potentially drawn out process of emailing and forum posts. And the forum access has changed several times. I was not able to access either several years ago. No thanks. Not to mention there are better chips and kits out there now than tripath.

Last edited by wushuliu; 2nd September 2013 at 04:45 AM.
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Old 2nd September 2013, 08:05 AM   #10
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It would be useful if you were to say what chips and what kits are better and why?
Any useful links?
BJ

Last edited by brummiejon; 2nd September 2013 at 08:12 AM.
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