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Old 6th June 2011, 07:36 PM   #11
diyAudio Member
 
Join Date: Mar 2011
Location: Lisboa
Hi all,

I lately bought my first Tripath based am and went for the sure ta2024.
So I bought th 2024c amp with digital encoder volume control (not very happy with it but it works).
After a while i started to hear a "pop" on turning the amp on.
At the same time the right channel started to sound dull, as the heights started to disappear.
I decided to open it and had a look for blown caps or cold solder points. Then I realizad that it was the 2024 chip and not his 2nd revision the 2024c.

I emailed sure with the details of the problem and they asked me make a short video depicting the problem.

After a few days they replied and sent me a replacement amp. Great service, I have to say, but the normal you would expect from a serious company.

The replacement sounds great, and for curiosity I looked inside: this time it was the 2024b...

A good service but still no 2024c...
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