airlinktransformers are not picking up the fone and have not delivered my toriod

joka22 · 11th August 2008, 11:35 PM

http://www.airlinktransformers.com/t...ansformers.asp

i ordered a 300va 2x22v for my new gainclone kit still waiting for the kit which is understandable coming from abroad. but for the toriod i paid bloody 47 odd pounds to this website it been a over 1 week, it is located in the uk so expected fast delivery i tried to ring them but they do not pick up voice mail on.

CJ900RR · 12th August 2008, 05:31 AM

Well they looks like a serious company, so my guess is that they are closed for summer vaccation maybe?

Nuuk · 12th August 2008, 06:29 AM

How many times have you phoned them and over how many days? One week is a bit soon to start worrying!

'The ox is slow but the earth is patient'

Dr.EM · 12th August 2008, 09:20 AM

Other members on here have used them and recieved the product, they report that the transformers are of good quality. I wouldn't worry about it yet

mubeen1983 · 13th August 2008, 06:55 AM

It usually takes 5-7 working days for them to deliver. I ordered one from them recently for my GC and it arrived in just over a weeks time. well packaged. You shouldnt worry, chances are you might have received the transformer by now?

joka22 · 13th August 2008, 05:38 PM

no mobeen bro i havnt recived it yet i recived peter daniels pcb kit and other deoxit and isp today i rang the company it just goes straight to voice mail. Peter daniel kit from canada already here man and that from a broad.

mubeen1983 · 13th August 2008, 05:47 PM

There customer service doesnt seem to be responsive. I called them too when my transformer had not arrived for a week. The person on the phone said that she wont be able to help and someone who could help wont be available until next day. I decided to wait for couple of days and then it arrived. i did not have to call them back. In your case, i think its taking too long, so you should try to contact them by all means. Send them emails, call alternate numbers. see if you can get through. looks like they are on holiday

Good luck mate!

Toaster · 27th August 2008, 11:41 PM

How did this turn out joka? Did the transformer arrive? I'm considering buying a couple of these myself.

joka22 · 28th August 2008, 12:08 AM

yh they are reliable just the time I ordered the toriod they were having holidays.

Toaster · 28th August 2008, 12:40 AM

Great, thanks for that joka, I'll order a couple.
All the best.

11th August 2008, 11:35 PM	#1
joka22 diyAudio Member Join Date: Jun 2007	airlinktransformers are not picking up the fone and have not delivered my toriod http://www.airlinktransformers.com/t...ansformers.asp i ordered a 300va 2x22v for my new gainclone kit still waiting for the kit which is understandable coming from abroad. but for the toriod i paid bloody 47 odd pounds to this website it been a over 1 week, it is located in the uk so expected fast delivery i tried to ring them but they do not pick up voice mail on.

12th August 2008, 06:29 AM	#3
Nuuk diyAudio Member Join Date: Feb 2003 Location: Somerset, SW England	How many times have you phoned them and over how many days? One week is a bit soon to start worrying! 'The ox is slow but the earth is patient' __________________ The truth need not be veiled, for it veils itself from the eyes of the ignorant.

13th August 2008, 06:55 AM	#5
mubeen1983 diyAudio Member Join Date: Jul 2008	It usually takes 5-7 working days for them to deliver. I ordered one from them recently for my GC and it arrived in just over a weeks time. well packaged. You shouldnt worry, chances are you might have received the transformer by now? __________________ Ignorance is bliss. Knowledge is enemy of faith.

13th August 2008, 05:47 PM	#7
mubeen1983 diyAudio Member Join Date: Jul 2008	There customer service doesnt seem to be responsive. I called them too when my transformer had not arrived for a week. The person on the phone said that she wont be able to help and someone who could help wont be available until next day. I decided to wait for couple of days and then it arrived. i did not have to call them back. In your case, i think its taking too long, so you should try to contact them by all means. Send them emails, call alternate numbers. see if you can get through. looks like they are on holiday Good luck mate! __________________ Ignorance is bliss. Knowledge is enemy of faith.

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12th August 2008, 05:31 AM	#2
CJ900RR diyAudio Member Join Date: Jan 2006	Well they looks like a serious company, so my guess is that they are closed for summer vaccation maybe?

12th August 2008, 09:20 AM	#4
Dr.EM diyAudio Member Join Date: Oct 2006 Location: Swindon	Other members on here have used them and recieved the product, they report that the transformers are of good quality. I wouldn't worry about it yet

13th August 2008, 05:38 PM	#6
joka22 diyAudio Member Join Date: Jun 2007	no mobeen bro i havnt recived it yet i recived peter daniels pcb kit and other deoxit and isp today i rang the company it just goes straight to voice mail. Peter daniel kit from canada already here man and that from a broad.

27th August 2008, 11:41 PM	#8
Toaster diyAudio Member Join Date: Jun 2004 Location: South East England	How did this turn out joka? Did the transformer arrive? I'm considering buying a couple of these myself.

28th August 2008, 12:08 AM	#9
joka22 diyAudio Member Join Date: Jun 2007	yh they are reliable just the time I ordered the toriod they were having holidays.

28th August 2008, 12:40 AM	#10
Toaster diyAudio Member Join Date: Jun 2004 Location: South East England	Great, thanks for that joka, I'll order a couple. All the best.

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